Prima is seeking a Head of IT Service Desk to lead our IT operations and deliver a scalable, high-quality user experience across all Prima systems.
You will manage a large team and optimize service delivery in a multi-country environment.
To succeed you should have 5+ years leading groups of 10+ reports at a company with 1,000+ employees and a budget of at least €1 million per year.
Based in Milano or the Lombardy region, you will partner with IT leadership to define SLAs, ensure ITIL-aligned
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📌 It Service Desk Leader — Global Ops & Impact (Milano)
🏢 PRIMa
📍 Milano
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