ph3What Makes Us, Us /h3 pJoin some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! /p h3What Makes Us, Us /h3 pJoin some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! /p pAt its foundation, SimCorp is guided by our values – caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. /p pIf you like what we’re saying, keep reading! /p h3WHY THIS ROLE IS IMPORTANT TO US /h3 pAs a global leader in our space, SimCorp is on a journey to transform from a traditional enterprise software company into a technology-enabled services business, while maintaining our double-digit, highly profitable growth. To further support and drive this journey, we are transitioning to a horizontal delivery model, aligned to client outcomes. Within this setup, the Technical Enablement team plays a critical role in ensuring that value stream teams have the technical foundations, tooling, infrastructure, and support needed to deliver efficiently and reliably. /p h3We are looking for an IT Support Consultant /h3 pwho enjoys solving complex technical problems, thrives in a collaborative environment, and takes ownership of issues from start to finish. /p pThe Technical Enablement team is often the last point of escalation when delivery teams encounter technical challenges. As an IT Support Consultant, you will act as a trusted technical partner, helping teams navigate infrastructure, tooling, testing, and configuration-related issues. /p pYou will investigate problems, coordinate with specialist teams when required, and ensure issues are followed through to resolution. Success in this role requires strong analytical skills, a structured troubleshooting mindset,



and the ability to communicate effectively with both technical and non-technical stakeholders. /p pThis is not a traditional helpdesk role. You will be expected to understand technical systems, read and debug code when needed, and contribute to improving the reliability and efficiency of our delivery environment. /p h3What You Will Be Responsible For /h3 ul liProvide first-line technical support for infrastructure, tooling, environments, and development processes. /li liInvestigate, troubleshoot, and coordinate resolution of technical issues, collaborating with cross-functional teams. /li liTake ownership of problems from initial investigation through successful resolution. /li liSupport and maintain test environments and end-to-end infrastructure. /li liMonitor automated test executions and analyze failures to identify root causes. /li liCollaborate with software engineers, architects, business consultants, and product teams to resolve delivery blockers. /li liAssist business consultants in working with configuration and DevOps-based development practices. /li liContribute to continuous improvement initiatives that increase efficiency, quality, and delivery reliability. /li /ul h3What We Value /h3 pYour high-quality communication, coordination and interpersonal skills will enable you to direct all activities to planned outcomes. As our preferred candidate, you will have: /p ul liExperience in technical support, application support, IT operations, software delivery, DevOps, or a similar technical role. /li liStrong troubleshooting and problem-solving skills, with the ability to investigate incidents and identify root causes. /li liAbility to take ownership of issues and drive them through to resolution, coordinating with multiple stakeholders when needed. /li liBasic understanding of software development principles and the software delivery lifecycle. /li liExperience with, or willingness to work with, technologies and tools such as:



/li liC# or another object-oriented programming language /li liGit and source control systems /li liTest automation frameworks /li liCI/CD pipelines and DevOps practices /li liAzure DevOps or similar platforms /li liScripting languages (PowerShell, Bash, Python, etc.) /li liInfrastructure, application, and environment troubleshooting /li liMonitoring and logging tools /li liSQL and database fundamentals /li liAbility to read, understand, and debug code, even if software development is not your primary role. /li liStrong communication skills and the ability to explain technical concepts to both technical and non-technical audiences. /li liProactive, collaborative, and comfortable working in an Agile environment. /li liA continuous improvement mindset, with a focus on increasing efficiency, quality, and delivery reliability. /li /ul h3Benefits /h3 ul liAttractive salary, premio scheme, and pension are essential for any work agreement. /li liIn addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid workplace model. /li liSimCorp follows a global hybrid policy, asking employees to work from the office two days each week while allowing remote work on other days. /li liWe practice a personalized approach to professional development to support the direction you want to take. /li liCompensation ranges are being disclosed at the initial stage of candidate engagement. /li /ul h3Who We Are /h3 pFor over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, education, professional experiences, ages, and backgrounds in general. /p pSimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. /p pSimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. /p /p #J-18808-Ljbffr

📌 IT Support Consultant, Technical Enablement (Milano)
🏢 Simcorp
📍 Milano