OverviewAs an Application Engineer at Vertiv, you will provide expert technical support and training for IT Systems products across EMEA and worldwide.
You will lead technical aspects of multi-LOB projects, collaborate with sales and product teams, and ensure customer needs are translated into tailored solutions.
You will build trust with customers, partners and consultants, delivering engaging content and practical guidance.
This role combines hands-on IT systems work in data center settings with customer-focused pre-sales and post-sale support, contributing to Vertiv's growth and innovation.
ResponsabilitàBuild and maintain relationships between Sales teams and Lines of Business to foster collaboration
Serve as a technical advisor to customers, partners, and consultants across EMEA and worldwide
Attend customer meetings as a technical expert to provide insights and guidance
Create product and application presentations for customers and consultants
Visit consultants to develop effective solutions and relationships
Deliver technical training for sales teams and customers
Organize and host events and webcasts to showcase Vertiv products and technologies
Collaborate with Product Management and Sales to provide feedback and help shape new products
Monitor market trends and competitor activity to stay at the forefront of innovation
Continuously develop knowledge in IT SYSTEMS solutions to support professional growth
Requisiti fondamentaliExtensive hands-on experience with IT SYSTEMS products and installation, especially in Datacenter environments
Minimum 2 years of relevant experience
Experience in Thermal and Power systems within Data Center or similar environments (valued)
Solid experience in adjacent markets and diverse roles
Fluent in English and the local language
Strong IT skills with Word, Excel, PowerPoint and a customer-centric, sales-oriented mindset
Excellent communication and presentation abilities
Background in requirement engineering
Proficiency in technical drawing with Visio or CAD
Proven ability to understand and anticipate customer needs and deliver impactful solutions
communication and presentation
customer-centric mindset
relationship-building
IT SYSTEMS products and installation
Datacenter environments
Visio
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