Adecco Consultant Milano, on behalf of a company specialized in managing customer care services for leading international brands, is looking for a Customer Care Specialist.

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The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.

Key Responsibilities

Manage customer requests through multiple channels, including email, phone and chat;

Provide information, assistance and post-sales support;

Handle customer reports, complaints and requests, ensuring effective and timely resolution;

Maintain a high level of customer satisfaction and professionalism in every interaction;

Represent the assigned brands consistently with their values and communication standards.

Requirements & Skills:

Fluency or Mother Tongue in at least two of the following languages: English, French, German;

Italian is not required;

Excellent communication and interpersonal skills;

Strong customer orientation and a service-minded approach;





Good problem-solving skills and ability to manage customer requests effectively;

Ability to work in a dynamic and international environment. xpavfwm

What We Offer

3-year apprenticeship contract, directly with the client company;

CCNL Telecommunications;

Annual gross salary (RAL): €21,000;

Dynamic and international working environment;

Continuous training on the brands and services managed;

Opportunities for professional growth and career development.

Additional Information

Location: Milan city centre, San Babila area

Working hours: Monday to Friday, 9:00 AM – 6:00 PM

Employment type: Full-time

I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).

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