Overview As Product Manager for the Initial Due Diligence team, you own the vision and execution of the KYC/KYB workflow engine and drive a scalable onboarding experience for tens of thousands of organizations. You collaborate with engineering, risk, compliance, and operations to balance fast delivery with regulatory obligations. You'll manage vendor relationships and design tooling to streamline reviews, contributing to a major infrastructure rebuild aimed at scalability and compliance.
Define and own the product vision for the Initial Due Diligence workflow engine across multi-country, form, and risk scenarios
Manage end-to-end customer KYC journey to optimize conversion while ensuring compliance
Lead vendor management for KYC providers to balance cost and quality across regions
Design tooling for Ops teams to streamline manual reviews and high-risk flows




Contribute to a 12–18 month infrastructure rebuild to scale onboarding for tens of millions of organizations
Proven PM track record on scalable onboarding systems, identity verification, or backend compliance workflows
Deep technical understanding of KYC and KYB processes and familiarity with European regulations
Experience evaluating, integrating, and managing external vendors (e.g., ID verification) at scale
Strong collaboration with risk, compliance, and operations teams to translate regulatory needs into product features
Enjoys tackling complex backend workflow logic and building engines for high-volume validations
Strong stakeholder management
Systems thinking
KYC/KYB domain expertise
Backend workflow design for compliance processes
Vendor management and integration of external identity verification providers

📌 Senior Product Manager Platform (Pavia)
🏢 Qonto
📍 Pavia