pInsurance claims are where promises become reality. /ppAt RGI, we're shaping the future of Claims transformation for some of Europe's most demanding insurance organisations. We are looking for an exceptional leader to drive our Claims Professional Services practice and help insurers modernise one of the most complex and business-critical areas of their operations. /ppThis is not a traditional consulting role. /ppThis is an opportunity to become the reference point for Claims transformation initiatives, leading strategic programmes, influencing executive stakeholders, and guiding highly specialised teams delivering enterprise-scale solutions across the insurance market. /ph3brThe challenge /h3pAs Head of Claims Professional Services, you will take ownership of our Claims delivery practice, acting as the bridge between insurance business strategy, operational excellence, and technology execution. /ppYou will work with senior client stakeholders, support the successful delivery of complex transformation programmes, and lead multidisciplinary teams of analysts, consultants, and subject matter experts. /ppYour expertise will help clients redesign and evolve their Claims operations while ensuring successful execution, measurable business outcomes, and long-term partnerships. /ph3brWhat you will do /h3pLead the Professional Services practice focused on Claims transformation initiatives. /ppAct as a trusted advisor for senior insurance executives and business stakeholders. /ppDrive the successful delivery of complex Claims programmes from strategic design through implementation. /ppGuide and mentor highly skilled functional consultants and business analysts. /ppSupport pre-sales initiatives by providing deep industry expertise and helping define transformation roadmaps. /ppEnsure projects deliver tangible business value, operational efficiency and customer-centric outcomes. /ppManage challenging stakeholder environments and facilitate high-level decision-making processes.



/ppContribute to the evolution of RGI's Claims offering by bringing market insights, best practices and innovation ideas. /ppBuild strong, long-term relationships with insurance clients and key industry stakeholders. /ph3brWho you are /h3pYou are recognised as a Claims expert by your peers. /ppYou have spent a significant part of your career helping insurers improve, transform or modernise their Claims operations and systems. You combine deep domain expertise with strong leadership skills and the credibility required to influence senior decision-makers. /ppYou understand not only technology, but also the business, operational and regulatory complexities that make Claims one of the most strategic functions within an insurance company. /ph3brWhat we are looking for /h3p15+ years of experience within the insurance industry, with a strong focus on Claims. /ppExtensive knowledge of end-to-end Claims processes across Property Casualty insurance. /ppProven track record leading large Claims transformation or modernisation programmes. /ppExperience working with tier-one insurers or major insurance software ecosystems. /ppStrong leadership capabilities and experience managing senior teams and complex delivery organisations. /ppAbility to engage confidently with C-level and executive stakeholders. /ppExcellent communication, negotiation and stakeholder management skills. /ppStrong consulting mindset with the ability to balance strategic vision and execution excellence. /ppInternational experience in complex, multi-stakeholder environments is highly appreciated. /ph3brWhy join RGI /h3pRGI is one of Europe's leading Insurtech groups, supporting insurers in their digital transformation journey for more than 35 years. /ppYou will join a company where Claims is becoming a strategic growth area and where your expertise can directly influence the future of our solutions, our clients and the insurance market itself. /ppThis is an opportunity to leave a lasting mark on the industry while working alongside some of the most experienced insurance and technology professionals in Europe. /p #J-18808-Ljbffr

📌 Head of Claims Professional Services (Milano)
🏢 Novum-Rgi
📍 Milano