At Terumo Neuro , a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose.

Sebbene l'esperienza competente e le qualifiche siano fondamentali per questo ruolo, si assicuri di verificare di possedere le soft skill preferenziali, se richieste, prima di candidarsi.

Join our dedicated Customer Service team

Location: Milan (Hybrid - at least 3 days/week on-site)

Responsibilities

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- Manage returns (RGAs, complaints) with global CS & QA teams

- Coordinate product returns with European warehouse

- Handle inquiries & ensure timely follow up

- Prepare sales reports upon request

Requirements

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- Previous experience in customer service or a recent graduate in the field

- Ability to multitask & prioritize

- Detail-oriented & responsive

- Experience xysqume in high-tech, pharma or medical device industry

- Knowledge of SAP ERP

- Experience supporting direct sales organizations

- Bachelor's degree or Master's degree

Ready to make an impact?

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📌 Customer Service Representative – Italy (Milano)
🏢 Terumo Neuro
📍 Milano