Villa Host- Russian/Italian Speaker hosco_abroad viterbo, lazio, it

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Company Description

Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.

Job Description

Constance Ephelia, a luxurious resort in Seychelles, is seeking a dedicated Villa Host with Russian/Italian language skills to join our esteemed team. As a Villa Host, you will be the primary point of contact for our discerning Russian-speaking guests, ensuring their stay is nothing short of exceptional.

JOB SUMMARY:

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- Welcome and assist Russian/Italian speaking guests upon arrival, providing a warm and professional greeting

- Conduct personalised villa orientations, explaining amenities and services available

- Anticipate and fulfil guest needs throughout their stay, acting as their dedicated liaison

- Coordinate and book various services such as dining reservations, spa treatments, and excursions

- Resolve guest concerns promptly and efficiently, ensuring guest satisfaction

- Maintain detailed guest profiles and preferences for future reference

- Collaborate with other departments to ensure seamless service delivery

- Promote resort facilities and services to maximise guest experience and revenue

- Assist with check-out procedures and farewell guests in a courteous manner





- Maintain cleanliness and organisation of the villa area

Qualifications

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- Fluency in Russian/Italian and English, additional languages are an advantage

- Excellent communication and interpersonal skills with a focus on customer service

- Previous experience in hospitality or luxury service industry is preferred

- Degree or diploma in hospitality management is desirable

- Strong problem-solving abilities and attention to detail

- Exceptional time management and organisational skills

- Basic computer literacy for managing reservations and guest information

- Knowledge of Seychelles culture and attractions is advantageous

- Ability to work flexible hours, including weekends and holidays

- Friendly, empathetic, and professional demeanour

- Adaptability to work in a fast-paced, multicultural environment

Additional Information

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- We believe in continuous learning and growth to help our teams achieve their full potential.

- A strong family spirit is part of our identity, we support and care for one another.

- We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.

- Our passion for luxury hospitality is reflected in every detail of the guest experience.

- We are committed to environmental and societal contributions, integrating sustainability into everything we do.

- We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity.

- By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service. xysqume

- Be part of a company that values people, innovation, and excellence.

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📌 Villa Host- Russian/Italian Speaker (Viterbo)
🏢 hosco_abroad
📍 Viterbo