Overview

In this role, you will collaborate with internal teams to optimize process quality and account performance. You’ll propose and implement improvements to boost efficiency and business outcomes, while monitoring merchant health and guiding strategic decisions. You’ll drive revenue retention and growth through thoughtful account strategies and cross-functional coordination, shaping long-term value for PayPal’s merchants. This position offers exposure to cross-border payments and a fast-paced, data-driven environment that rewards collaboration and initiative.

Retribuzione / Benefits

- balanced hybrid work model
- generous paid time off
- healthcare coverage for you and family
- financial security resources
- mental health support
- inclusion and wellbeing programs

Responsabilità

- Collaborate with internal teams to influence process quality
- Determine actions to improve processes and efficiency
- Recommend solutions to enhance efficiency and effectiveness
- Monitor and manage account health and performance
- Provide analytical insights to support business decisions
- Develop and execute account strategies aligned with PayPal’s vision




- Oversee onboarding, integration, and customer experience for merchants
- Coordinate cross-functional teams to deliver results aligned with account plans
- Forecast revenue and report sales activities using CRM tools (e.g., Salesforce)

Requisiti fondamentali

- 3+ years relevant experience and a Bachelor’s degree OR equivalent experience
- Experience in account management, client success, or sales in payments/tech/finance
- Strong knowledge of the payments industry and merchant needs
- Proven success in growing accounts and achieving sales quotas
- Ability to build and maintain relationships with senior executives
- Cross-functional collaboration experience with product, engineering, and operations
- Excellent communication and negotiation skills
- Analytical and strategic thinker with track record of delivering results
- Proficiency with CRM tools to manage pipelines and forecast revenue

- collaborative
- adaptable
- excellent communication
- negotiation
- strategic thinking
- CRM tools (e.g., Salesforce)

📌 Sr Account Representative, Large Enterprise (Milano)
🏢 Paypal
📍 Milano