Questa posizione è in Abbott
Il processo di selezione sarà interamente gestito Abbott.
Questa occasione è disponibile in Rome - Italy, Pescara - Italy.
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Job description ## Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs. ## Primary objective of the position ## Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations. ## Major accountabilities * Provides first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time) * Schedules and perform planned maintenance (PM)
activities * Assists with instrument installations and deinstallations Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district. ## Educational background * Bachelor degree or equivalent experience is required * Degree as Mechanical/Electrical/Biomedical/Biotechnology/Clinical Engineer. ## Requirements / Work experience * 2/3 Years experience in a similar position * Successful engagement with customers, specifically lab staff * Technical expert for product line responsibility * Strong communication skills * Ability to identify and drive resolution of issues * Strong experience in use of analytical tools and software The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. Job family Field Services Divisione CRLB Core Lab Sede di lavoro Italy > Rome : Via Giorgio Ribotta 9 Sedi di lavoro ulteriori Turni Standard Viaggiare Yes, 75 % of the Time Controllo medico Not Applicable Attività lavorative significative Not Applicable
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[#J-MCITY]
📌 Technical Service Specialist - Abruzzo e Marche (Roma)
🏢 Abbott
📍 Roma