This role has 3 main purposes:

- Manage and deploy the OPEX strategy (GXO Way) including deep dives, sustainable turnarounds on sites, data analytics, process analysis, continuous improvement. Scope includes all Continental Europe sites.
- Manage, control and actively intervene (when necessary) to achieve the financial impact of the 6-levers annual savings in all Continental Europe sites.
- Deploy & ensure adaptation from sites of the Productivity &
- Labor planning tools, slotting (XWars, ProductivX) as well as CI tools & methods (Kaizen, Performance management, Lean) to all Continental Europe sites.

Key Responsibilities:

- Manage and be in the lead of the 6-Levers for all Continental Europe countries together with the country ops directors. Be responsible to successfully achieve the 6-Levers savings for Continental Europe.

- Be the lead manager and facilitator of country /site interventions and deep dives to secure 6-levers savings. Weekly follow-up, review & management of the 6-Levers savings target per country - Budget vs Actual.

- Manage the financial impact ($) of the 6-Levers savings. Identify gaps in countries/sites and define quick recovery plans with the countries. Ensure quality PIP in place per site.

- Manage, coordinate, and facilitate the full adoption on Productivity and Labor planning tools (ProductivX, XWars, Slotting) together with all countries. Be the key trainer/facilitator.

- Manage together with the country/site engineers and site managers the Site Maturity program to evaluate and assess the level of OPEX readiness. Deploy the GXO Way strategy

- Transfer knowledge to local CI community on the implementation of changes / new development in processes, tools and applications





- Ensure sites have strong active performance management and CI methods in place (Kaizen, Performance boards, 5S, Visual management) and support the deployment.

- Actively engage in a leading role with CI community to find improvement opportunities and proactive recovery plans in the existing sites PIPs when and if necessary.

- Actively maintain an up-to-date awareness of operational Best Practices and ensure shareability and scalability.

- Manage process improvement projects on a European Contract level in close collaboration with the countries

- Role can be based in France or Italy, and will involve regular travel across our European sites

Position will frequently engage with:

- VP Operations Excellence Continental Europe , to report progress, escalate issues and propose process improvements

- Country OPEX managers, to ensure 6 levers progress &
- OPEX agenda and support when necessary

- Country BU/Site directors to ensure sponsorship and engagement of OPEX agenda.

- CI regional community, to coach, follow-up, train on new functionalities

- Finance team on the countries

Experience &

Qualifications Required:

- Experience of leading operations in a Contract Logistics environment essential.

- Typically at least 10 years of experience, including experience as a lead or supervisor, more senior roles require at least eight years of experience,



including at least two years of expert or managerial experience.

- Applying comprehensive engineering management principles and practices.

- Applying more standard project management methodologies with a focus on implementing plans to achieve goals.

- Very good knowledge of Contract logistics operations, financial impact, LEAN &
- Six Sigma tools

- Understanding of WMS functionalities on all (operations) modules

- Solid understanding of other Automation

- Change management knowledge and experience

- Knowledge and experience with process engineering and improvement methodologies

- Solid financial understanding- controlling

- Ability to influence change at senior management level

- Auditing experience

- Understanding of industry requirements & trends

- Strong analytical skills with the ability to draw conclusions and make appropriate recommendations

- Strong and proven Training and coaching capabilities at desk and floor level in small and large groups

- Excellent training skills

- Leadership skills and ability to motivate and develop individuals and teams

- Solid knowledge of Six Sigma/LEAN tools.

Experience leading projects

Interpersonal &

- Communication Skills:

- Excellent communication skills in English + (French or Spanish or Italian)

- Ability to explain technical topics to management as well as to users

- Excellent presentation skills

- Very good analytical skills

- Active listening

- Influencing skills

- Hands-on mentality

- Team spirit

- Being result oriented, highly motivated, yet pragmatic

- Logical, structured thinking

- Instructional – ability to deliver training in engaging way

📌 Operations Excellence Senior Manager - Europe (Lombardia)
🏢 GXO Logistics
📍 Lombardia