Descrizione dell'offerta di lavoro
Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate. TELUS Digital Bulgaria is looking for passionate Back Office Gaming Support Specialists with Italian to join our Game Support Team - get the job you will enjoy
A typical day : Assist our players with any issues they might experience or report
Focus on the player and provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Work with our team to improve our processes
If you have : Fluency in Italian and a good command of English
Gaming experience - you have played games and you can relate to a player's concept, community, and mindset
Player empathy and understanding a player's perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team's success
We Offer :
Relocation Premio : €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs




30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long‐term home
Plane Ticket from your location to Sofia € 300 Voucher
Vacation - Beach, Spa resort or mountains—the choice is yours
Taxi transportation directly from the airport to your accommodation
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about our employees' well‐being, invest in their future growth, and encourage fun and team‐building projects
About us : TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next‐generation digital services, AI solutions, customer e

📌 Back Office Gaming Support Specialist With Italian And English (Italia)
🏢 Altro
📍 Italia