Overview As a Senior Programme Manager at Fiserv, you will lead complex, multi-stakeholder delivery initiatives in payments with a strong focus on AI-enabled delivery. You will serve as a strategic partner to executive clients, shaping programme direction and governance. You will manage large-scale data migrations in card issuing and drive adoption of automation and AI-powered insights to improve outcomes. This role combines delivery excellence with client relationship leadership in a fast-paced, global environment.
Responsabilità
Own executive-level client relationships and governance forums, acting as a trusted partner
Lead multiple concurrent programmes from initiation to closure with accountability for outcomes
Drive card issuing data migration programmes, including cutovers and risk planning
Utilize AI-enabled delivery approaches for reporting, risk analysis, and capacity planning
Build and mentor cross-functional delivery teams and promote automation/AI tooling
Coordinate delivery across global teams and multiple functions (Product, Tech, Operations, Compliance, Integration)




Manage risks, changes, and client expectations with robust governance and clear communication
Own programme P&L;, budgets, and contract negotiations while seeking growth opportunities
Requisiti fondamentali
~15–20+ years in programme or project management within payments/financial services tech
~ Deep payments processing expertise, especially credit card issuing and platform migrations
~ Proven leadership of large-scale, multi-stream data migration programmes in card issuing
~ Experience managing enterprise clients at C-suite/VP level with a consultative approach
~ Track record delivering multiple successful migrations in card issuing and data migration
~ Practical experience using AI and automation to streamline delivery and governance
~ Strong understanding of card issuing platforms (VisionPLUS / FirstVision) and migration risks
~ PMI/PRINCE2 MSP or equivalent certification
~ Executive st

📌 Senior Manager, Program Manager (Pavia)
🏢 Fiserv
📍 Pavia