Overview In this role you will lead hands-on testing for Digital & Transaction Processing within Merchant Acquisition and Payment projects. You will mentor a distributed QA team, set test strategy, and coordinate with senior stakeholders to ensure quality across programs. You'll work across the payments lifecycle to certify business capabilities and drive metrics-driven testing. This is a high-impact opportunity within Fiserv's global payments platform, offering influence on delivery quality and processes.
Responsabilità
Plan, deploy and manage testing for multiple projects/programs simultaneously
Coordinate testing across multiple applications with project leads
Define and communicate testing scope to certify business capabilities
Participate in Business Requirements and Detailed Design sessions
Define overall project test strategy and oversee execution with teams
Mentor distributed testers (permanent and supplier)
Support multiple Scrum teams with estimation, planning and testing strategy
Manage all QA phases: test planning, design, execution, closure




Uphold QA best practices and quality standards within QEA GBS
Lead defect triage and maintain updated regression and smoke test packs
Coordinate test environments and ensure data quality and consistency
Support QMO metrics collection and reporting; drive quality through data
Ensure change management for testing scope changes
Monitor and report testing budget vs actuals; manage risk and issues mitigation
Enforce Quality Stage Gates and acceptance criteria
Requisiti fondamentali
~15-18 years of experience
~ Domain expertise in Cards and Payments including Merchant Acquiring
~ Fluency in Italian and English
~ Proven defect management track record
~ Strong knowledge of structured test methods and delivery (waterfall and agile)
~ Experience in manual and automated testing and automation framework definition
~ Ability to manage SIT/NFT and support UAT
~ Ability to provide direction amid project chaos
~ Stakeholder manageme

📌 Test Manager (Pavia)
🏢 Fiserv
📍 Pavia