ph3JOIN OUR TEAM AT TERUMO NEURO! /h3pAt Terumo Neuro, a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose. /ph3Join our dedicated Customer Service team /h3pPosition: Customer Service Representative – Italy /ppLocation: Milan (Hybrid – at least 3 days/week on-site) /ph3YOUR MISSION: /h3ulliProcess customer orders (direct consignment) via SAP HANA ERP /liliMaintain customer account records order histories /liliSupport consignment tender agreements /liliMonitor inventory, consignment trunk stock /liliManage returns (RGAs, complaints) with global CS QA teams /liliCoordinate product returns with European warehouse /liliAssist customers, sales teams distributors (availability, order status, deliveries) /liliHandle inquiries ensure timely follow-up /liliPrepare sales reports upon request /li /ulh3YOUR PROFILE:



/h3ulliPrevious experience in customer service or a recent graduate in the field /liliStrong MS Office skills (Word, Excel, Outlook, Teams) /liliAbility to multitask prioritize /liliDetail-oriented responsive /liliExcellent communication phone skills /liliFluent Italy /li /ulh3BONUS POINTS: /h3ulliExperience in high‑tech, pharma or medical device industry /liliKnowledge of SAP ERP /liliExperience supporting direct sales organizations /liliBachelor’s degree or Master’s degree /liliFluent English /li /ulh3Ready to make an impact? /h3p#TerumoNeuro #WeAreHiring #CustomerService #JobOpportunity #MilanJobs #CareerOpportunity #CustomerSuccess #SAP #MedicalDevices #Teamwork #JoinUs #NowHiring #Ita /p /p #J-18808-Ljbffr

📌 Customer Service Representative – Italy (Bardi)
🏢 Terumo Neuro
📍 Bardi