ppWonderWhereToStay is all about creating unforgettable experiences for our guests in Rome and beyond.
We stand for excellent customer service and a professional approach, with great emphasis on first-hand assistance to our international client base.
/ppFor our office in the historic center of Rome, we are looking for a creative, proactive and well-organized Back-Office Representative to join a tight-knit team that strives for excellence and grows together.
/ph3The role /h3pYou will support our back-office and guest-relations operations: managing reservations across booking platforms (Airbnb, Booking.com, Vrbo and others), handling pre-arrival and in-stay communication with guests, keeping property listings and descriptions up to date, and coordinating with our on-site team.
/ph3We are looking for someone who: /h3ulliIs fully bilingual in Italian and English; any additional language is a plus /liliWrites clearly and accurately in both languages,



with an eye for detail in guest communications /liliIdeally has previous experience in tourism or hospitality, in Italy or abroad /liliIs communicative, service-oriented and has a hands-on mentality in any situation /liliHas good knowledge of MS Office (especially Excel and Outlook) /liliExperience in content editing (e.g. property listings and descriptions), basic accounting or bookkeeping, and property management software is a plus.
/li /ulh3What we offer: /h3ulliA fast-paced environment in contact with guests from all over the world /liliA variety of challenging tasks across back-office administration and customer service /liliA stable position in an ideal location in Rome's historic center /li /ulpApplications are reviewed on a rolling basis.
We look forward to meeting you!
/p /p #J-*****-Ljbffr

📌 Holiday Rental Agency Back Office Representative (Lazio)
🏢 Wanted in Rome
📍 Lazio