ppWe’re looking for a bKey Account Manager /b focused on bexpanding existing enterprise accounts /b. This is not a desk job. It’s a bfield role /b: meeting customers, building relationships, identifying growth opportunities, and helping them scale. /p pShippyPro is the shipping technology platform transforming the way companies manage their shipments. Our mission is to help businesses bdigitize, optimize, and control their logistics operations /b. /p pWe already work with hundreds of enterprise customers across Italy and Europe. Now we want to bgrow those customers /b, and we’re looking for the right person to lead that effort. /p h3About us /h3 pOur journey began with a vision to bMake people work better /b and today, following our recent bSeries B funding round of $15M /b, we're leading a rapid growth trajectory that's transforming how companies worldwide deliver their products. /p pThis is not just a job; it's an opportunity to be part of something extraordinary. As we surge ahead, you'll be at the heart of a movement that's setting new standards and leaving an indelible mark. You won't be a cog in the wheel – you'll be the engine driving our success. /p pOur fast-paced, collaborative environment is a breeding ground for creativity and innovation, built through execution. You'll be surrounded by a diverse international team of experts, all driven by a shared purpose. Together, we'll navigate challenges, celebrate victories, and constantly push each other to reach new heights. /p h3Join us in shaping the future /h3 pIf you're passionate, driven, and eager to make a real impact, we want you on our team. Together, let's rewrite the playbook and set new standards for excellence. /p h3The product /h3 pShippyPro is a shipping and fulfillment platform that helps merchants automate the entire shipping workflow, from choosing the best carrier service to generating labels and tracking deliveries. /p pIt connects with e-commerce platforms and multiple couriers, giving teams one place to ship faster, reduce manual work, and keep full control over costs and delivery performance.



/p h3The challenge /h3 pYou will focus on expanding existing enterprise accounts, building strong relationships, and identifying new growth opportunities across markets and channels. Your role drives measurable outcomes for your accounts while supporting ShippyPro’s growth and presence in Italy and Europe, ensuring customers maximize value from our platform. /p h3Why ShippyPro? /h3 pbCustomers ready to grow. /b You won’t start from scratch. You’ll inherit an existing portfolio of satisfied clients with strong expansion potential. /p pbLong-term partnerships. /b Customers build their shipping infrastructure on top of our platform. We’re not a vendor — we’re a strategic partner. /p pbDirect business impact. /b Your work is measurable: upsell, cross-sell, geographic expansion, new channels. /p h3What you’ll do: /h3 ul liManage and develop a portfolio of strategic accounts /li liIdentify opportunities for upsell, cross-sell, and expansion into new markets and channels (B2B, B2C) /li liBuild strong relationships across the organization: operations, logistics, finance, C-level /li liWork closely with Customer Success to identify growth opportunities /li liNegotiate contract renewals and expansions /li liAct as the main point of contact for partnership growth /li liRepresent ShippyPro in the field: customer visits, industry events, trade shows /li liBring strategic insights from the market to the internal team /li /ul h3What you’ll bring: /h3 ul li5+ years of experience in account management, key account,



or B2B field sales roles /li liProven track record in customer expansion and upselling /li liAbility to build long‑term relationships with senior stakeholders and C‑level /li liStrategic mindset /li liStrong negotiation and commercial skills /li liWillingness to travel and spend time in the field /li /ul h3What makes you a ShippyProer /h3 ul liYou build real relationships, not transactions /li liYou take end‑to‑end ownership of your accounts /li liYou know when to push and when to listen /li libOur mission /b: we make a real‑world impact by simplifying shipping for e‑commerce businesses worldwide – automation, tracking, returns and much more, all in one platform /li libOur values /b: wow moments, fall forward, transparency, ambition, innovation and a healthy dose of “question everything” /li libContinuous learning /b: yearly learning budget and AI tools /li libCareer Growth Programs /b: clear growth paths and structured goals for every role, supported by a continuous feedback system that values honesty and transparency, on both sides /li libPerks /b: meal vouchers (remote or onsite), no clock‑in/out policy, one‑time home office allowance, company welfare, mental healthcare and expenses‑paid trips to HQ for our meetups /li libCompensation /b: fixed salary is within the €48k–€65k range + ≥40% premio. /li /ul h3Our hiring process: /h3 pWe take the time to carefully evaluate each step of the process to ensure the best fit for our team. After the initial review of your application, here’s what you can expect: /p ul li pInterview with the People Culture team /p pThis step is focused on getting to know you better and understanding whether there is a good cultural fit with our team. /p /li li pTechnical interview assessment with the Sales Country Manager /p pA practical evaluation of your skills followed by a deep discussion of your experience and approach to problem‑solving /p /li li pFinal skills assessment interview /p pAn in‑person interview to review your overall fit for the role, explore real‑life scenarios you would encounter on the job, and align on expectations with the team and leadership /p /li /ul /p #J-18808-Ljbffr

📌 Key Account Manager (Milano)
🏢 ShippyPro
📍 Milano