**Are you passionate about the latest technology and gadgets? Are you fluent in Italian? Work in Greece as a customer expert with a Top Tech Leader!**_This is your chance to work as a customer representative for one of the Big Five IT companies!_**:
TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12.000 employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Paypal
- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. We are really proud to see our collaboration with one of the **Big Five information technology companies**growing bigger and deeper. This is a great opportunity for you to join our **Italian customer experience team**, to support customers from **Italy**, after following a complete training by certified instructors. **What you will do**: - Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Set-up repairs for hardware-related issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction **What you will bring**: - Fluency in **Italian**: - Advanced English knowledge
- Familiarity with iOS and/or MacOS,



or comparable technology, is preferred
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills **What we offer**: - Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- **Referral Program**: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth &**development opportunities**: - **Special events** as well as **community & social responsibility initiatives**: - Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a**Great Place to Work-Certified Company** that fosters diversity Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. **Find out more**:
Would you like to see more **Italian speaking jobs**options? Do you need even more**available jobs**?

📌 Lavorate in Grecia! Italian-speaking Customer Experts for a Tech Leader (Italia)
🏢 TP Greece
📍 Italia