pstrongJob Summary /strong /ppWe are looking for an IT Support Technician to provide technical assistance to end users and troubleshoot hardware, software, and network-related issues. /ppbr / /ppstrongKey Responsibilities /strong /pulliProvide strongL1/L2 IT support /strong to end users. /liliTroubleshoot desktops, laptops, printers, mobile devices, and peripherals. /liliInstall, configure, and maintain hardware and software. /liliTroubleshoot basic strongLAN, Wi-Fi, network, and connectivity issues /strong. /liliPerform hardware replacement, cabling, and basic device configuration. /liliSupport Windows operating systems, Microsoft Office, and common business applications. /liliCreate, update, and resolve incidents through the IT service desk/ticketing system. /liliEscalate complex technical issues to the appropriate support teams. /liliMaintain IT asset and support documentation.



/liliProvide onsite and remote technical support as required. /li /ulpbr / /ppstrongRequired Skills /strong /pulli1–3 years of experience in strongIT Support / Desktop Support / Technical Support /strong. /liliGood knowledge of strongWindows, hardware, software, and basic networking /strong. /liliExperience troubleshooting strongLAN, Wi-Fi, printers, laptops, desktops, and peripherals /strong. /liliBasic knowledge of strongTCP/IP, DNS, DHCP, and network connectivity /strong. /liliGood troubleshooting and communication skills. /liliAbility to work independently and provide onsite technical support. /li /ulpbr / /ppstrongPreferred: /strong Experience with ITSM/ticketing tools, Active Directory, Microsoft 365, and basic network troubleshooting. /p

📌 It Support Specialist (Roma)
🏢 TECEZE
📍 Roma