ppSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure.
Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino.
We are proud of our legendary past and continue to visualise our heritage of the future.
/ppBecome part of a caring team of professionals striving for excellence.
At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.
/ppWe are looking for the next season **** a bAssistant Front Desk Manager /b to join our Front Desk team.
/ppThe ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity.
/ppHe/She will Report to the Front Desk Manager.
/ph3Main Duties Responsabilities: /h3ulliSupport the Front Desk Manager in the day-to-day management of reception operations /liliSupervise and coordinate the activities of the reception team to ensure efficient and effective service /liliGreet guests warmly upon arrival and assist with check-in and check-out procedures.
/liliAddress and resolve guest complaints or concerns promptly and courteously, ensuring guest satisfaction.
/liliMonitor and ensure compliance with hotel policies and procedures.
/liliPrepare and reconcile daily financial reports and ensure proper documentation.
/liliAssist with administrative duties, such as updating reservation logs and managing guest lists.
/liliTrain and mentor reception staff, providing guidance and support as needed.
/li /ulh3Requirements /h3ulliProven experience of at least 2 years in similar roles like Assistant Front Desk Manager, within luxury 5-star hotels or international chains /liliExcellent knowledge of Front Office operations and hotel property management systems (e.g., Opera PMS, HMS)



/liliStrong customer focus and a natural aptitude for delivering an exceptionally high standard of service /liliOutstanding leadership, interpersonal communication, and problem-solving skills /liliAbility to work under pressure and manage complex situations calmly and professionally /liliFluent Italian and English (written and spoken) is essential.
Knowledge of a third language (e.g., French, German, Russian, Arabic) will be considered an advantage /liliExcellent proficiency in the Microsoft Office suite (Word, Excel, Outlook) /liliSecondary school diploma or university degree, preferably in tourism or hospitality management /li /ulh3Benefits /h3ulliWe offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 2, Asssitant Front Desk Manager; /liliStart date: Febbruary **** to End date: November ****, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path; /liliSalary as by CCNL + increase based onseniorirtyand skill level, separatepayslipfor 13°,14° and TFR; /liliWelfare incentive based on quality goals: /liliAccomodation in double room our staff house including breakfast; /liliBus ticket as vantaggi for the contract period; /liliStaff cantine; /liliDiscovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.
/li /ulh3About Belmond: /h3pBelmond has been a pioneer of exceptional luxury travel since ****.Its portfolio extends across 24 countries with46remarkable properties.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.We treasure history while looking for the future.
/ppWe embrace community spirit and believe in responsible, sustainable tourism Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.
/p /p #J-*****-Ljbffr

📌 Assistant Front Desk Manager, Season 2027 - Splendido, A Belmond Hotel (Uri)
🏢 Belmond
📍 Uri