Overview
In this role you drive operational excellence at a Fulfilment Centre, leading a team of Area Managers to meet safety, quality and productivity targets. You will coordinate with HR, Finance, Safety and Security to optimize site performance and implement cross-site initiatives. You'll analyse performance data, mentor leaders, and explore innovative ways to improve day-to-day operations. This is a hands-on leadership role that anchors the First Mile and rapid, reliable fulfilment at scale.
Responsabilità
Manage and develop a team of Area Managers
Lead shift-based operational teams and address issues to impact site performance
Analyse shift performance against objectives and implement actions to improve operational excellence
Collaborate with HR, Finance, Health & Safety, and Security
Design and deliver site-wide initiatives to boost performance
Mentor and coach teams to become high-performing managers
Be the link between operations and finance/safety/integration teams
Support day-to-day operations while exploring innovative approaches to the site
Requisiti fondamentali
Bachelor
Relevant experience in people and stakeholder management
Advanced proficiency in English (verbal and written) and intermediate proficiency in the local language
Experience using data or anecdotal evidence to influence business decisions
Experience in key areas of production and supply chains
leadership
mentoring
stakeholder management
data-driven decision making
Lean, Six Sigma and Kaizen techniques (preferred)
MS Office (Word, Excel, Outlook)
📌 Operations Manager, Fc Operations (Italia)
🏢 Amazon
📍 Italia