Questa posizione è in Shimano

Il processo di selezione sarà interamente gestito Shimano.

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## Introduction Have you always wanted to know what goes on behind the scenes in the world of customer service? Do you want to sharpen your administrative skills and make a valuable contribution to our team? Then this internship is really something for you! At Shimano, we are looking for a customer service intern who wants to support us for a few months with our work. A very dynamic role where no day is the same. ## The Challenge * Processing orders. * Adjusting and/or updating the work instructions. * Managing the mailbox and possibly answering customer inquiries via email and calls. * Active calling the customers for the business sales proposals. * Assigning cases in Salesforce. * Processing credits/debits. * Monitoring the status of orders and notifying the appropriate persons in case of deviations or bottlenecks. * Maintaining the correct administration of order information in the relevant systems.



## What are we looking for? * You are enrolled or finishing a degree in Marketing or Economy. * You are precise and can work independently. * Good command of the Italian language, both spoken and written. * Knowledge of the Office package (Excel, Word, etc.) * Affinity with bicycles. * Availability for an internship of 6 months. ## What do we have to offer? Shimano and its subsidiaries offer a pleasant, informal working environment with colleagues who work well together, and are proud to work for Shimano. Next to good working conditions, Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic, international and ambitious environment. Together we want to win therefore we have a strong focus on team achievement. ## How to get in touch! If you have any questions regarding this vacancy please get in touch with: [email protected]

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[#J-MIN]

📌 Customer Service & Marketing Trainee (Pero)
🏢 Shimano
📍 Pero