When a command conference starts, the video either works or it does not, and
someone has already made sure it does. That is this role. You would sit inside
the operational support team of a communications unit in Sicily, looking after
audio and video services end to end: setting them up, configuring them, keeping
them ready, and putting them back together after an exercise.

The work is practical and varied — senior-level video teleconferencing one day,
voice equipment and line patching the next, and the preparation, deployment and
recovery of kit around exercises and operational activity throughout.

What you would be doing

* Prepare, configure and deploy audio and video equipment, and keep it aligned
with the approved baseline configurations.
* Set up and manage video teleconferencing, including senior and command-level
sessions.
* Install and configure voice equipment over both ordinary and secure networks.
* Set up and tear down projectors and sound equipment.
* Carry out approved endpoint updates and physical line patching to the defined
procedures and schedule.




* Handle incidents and service requests promptly and accurately.
* Prepare, deploy and recover equipment in support of exercises and operational
activity.
* Keep complete, accurate and auditable records of everything performed and
delivered.
* Support other communications service areas within the unit where the work
touches endpoint services.

What you would bring

* At least two years hands-on designing, implementing and maintaining core
network architecture for large organisations.
* Practical experience with video teleconferencing technologies.
* A sound practical understanding of voice over IP and of IP addressing.
* Comfortable logging and tracking your own work in a service-desk tool.
* Comfort in a structured environment — procedures, processes, checklists and
instructions.
* A basic grasp of IT security practice: password handling, access control,
safe use of devices.
* The ability to follow an

📌 Audio Visual and VTC Support Engineer — Sicily for NATO with security clearance (Lentini)
🏢 WLG
📍 Lentini