Context and Purpose of the job The resource will join the Client Engagement Department and, with the support of the tutor and under his supervision, will analyze and create reports on customer behavior across brands and channels, contributing to the implementation of a structured, data-driven approach and improving the volume and quality of collected data.

Responsibilities

- Contribute to conducting analyses and prepare reports on customer purchase behavior and interactions with marketing initiatives, e-commerce sites, events, and clienteling activities
- Monitor and update existing CRM reports to support business decision-making
- Provide ad-hoc analyses to dedicated teams (e.g., Client Engagement, Digital Business, Brands) using data visualization tools or SQL queries




- Collaborate with regional offices and other HQ departments to effectively communicate insights related to customer behavior

Requirements

- Master’s degree in Computer Engineering, Mathematics, Business Management or Marketing

- Ability to use Excel and Power Point

- Experience with data visualization tools (e.g., Tableau, Power BI) and knowledge of SQL is a plus

- Fluent in English
- Good communication and interpersonal skills, attention to detail, flexibility
- Analytical skills with an ability to clearly translate results into actionable insights

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.

📌 CRM Data Analyst Intern (Italia)
🏢 Giorgio Armani
📍 Italia