JD Logistics is seeking a dedicated professional to improve logistics quality by analyzing customer feedback and resolving complaints. You will identify root causes, implement corrective actions, and collaborate with cross-functional teams to enhance service delivery and customer satisfaction.
The role emphasizes data analytics, process optimization, and ongoing training to uphold high standards across warehousing, transportation, and last-mile delivery.
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📌 Logistics Quality & Customer Complaint Expert (Milano)
🏢 JINGDONG DEVELOPMENT ITALY
📍 Milano
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