pstrongJob Summary /strong /ppWe are looking for an IT Support Technician to provide technical assistance to end users and troubleshoot hardware, software, and network-related issues.
/ppbr / /ppstrongKey Responsibilities /strong /pulliProvide strongL1/L2 IT support /strong to end users.
/liliTroubleshoot desktops, laptops, printers, mobile devices, and peripherals.
/liliInstall, configure, and maintain hardware and software.
/liliTroubleshoot basic strongLAN, Wi-Fi, network, and connectivity issues /strong.
/liliPerform hardware replacement, cabling, and basic device configuration.
/liliSupport Windows operating systems, Microsoft Office, and common business applications.
/liliCreate, update, and resolve incidents through the IT service desk/ticketing system.
/liliEscalate complex technical issues to the appropriate support teams.
/liliMaintain IT asset and support documentation.




/liliProvide onsite and remote technical support as required.
/li /ulpbr / /ppstrongRequired Skills /strong /pulli1–3 years of experience in strongIT Support / Desktop Support / Technical Support /strong.
/liliGood knowledge of strongWindows, hardware, software, and basic networking /strong.
/liliExperience troubleshooting strongLAN, Wi-Fi, printers, laptops, desktops, and peripherals /strong.
/liliBasic knowledge of strongTCP/IP, DNS, DHCP, and network connectivity /strong.
/liliGood troubleshooting and communication skills.
/liliAbility to work independently and provide onsite technical support.
/li /ulpbr / /ppstrongPreferred: /strong Experience with ITSM/ticketing tools, Active Directory, Microsoft 365, and basic network troubleshooting.
/p

📌 It Support Specialist (Lazio)
🏢 TECEZE
📍 Lazio