Salvagnini is a leading manufacturer of machine tools for sheet metal working. With a constant commitment to innovation and quality, we offer advanced solutions for industrial automation.

Sebbene l'esperienza professionale e le qualifiche siano fondamentali per questo ruolo, si assicuri di verificare di possedere le soft skill preferenziali, se richieste, prima di candidarsi.

Salvagnini Italia is seeking a Customer Technical Trainer for its office in Sarego (VI).

Main Responsibilities:

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- Perform technical and diagnostic analyses on systems at the customer's site.

- Provide specialized support for resolving technical and process-related issues.

- Develop and conduct training sessions for the customer's technical staff, preparing documentation to support classroom activities and planning hands‑on exercises on the equipment

- Prepare technical reports detailing the level of learning achieved, corrective actions, and proposals for improvementboth technical (equipment) and managerial (process).

- Maintain a collaborative relationship with the customer to ensure the continuous improvement of production efficiency.

- Liaise with the Technical Support, Sales, R&D;, Quality, Technical Documentation, and Operations teams.

Key Requirements:

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- High school diploma in a technical field, preferably in mechanics, mechatronics, electrical engineering, or equivalent.

- A bachelor's or master's degree in a technical field is preferred.

- At least 3 years of experience in similar roles in technical assistance, service, or support for industrial systems.

- Good knowledge of automated industrial systems and production processes.

- Ability to troubleshoot, analyze faults, and solve technical problems.





- Skills in preventive and corrective maintenance.

- Ability to provide technical training and transfer operational skills to customers and end users.

- Good knowledge of industrial safety regulations and procedures.

- Good knowledge of PLCs, HMIs, and industrial automation systems.

- Good proficiency with IT tools and Business Intelligence tools for monitoring and analyzing KPIs.

- Ability to draft technical documentation and service reports.

- Willingness to travel frequently both domestically and internationallymore than 60% of working timewith trips planned well in advance and defined return dates.

- Good knowledge of English, particularly technical terminology.

- Strong interpersonal and communication skills, with a strong customer focus.

Cosa offriamo?

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- Contratto a tempo indeterminato con RAL a partire da 30.000 euro, commisurata all'esperienza e alle competenze.

- Inquadramento definito secondo criteri oggettivi (esperienza, competenze, seniority), in modo equo e indipendente dal genere.

- CCNL Metalmeccanico Industria, con accesso a Metasalute e sistema Welfare.

- Accordo integrativo di secondo livello: 38 ore settimanali, premio di risultato, mensa interna, permessi aggiuntivi per visite mediche, welfare aziendale.

- Flessibilità oraria in ingresso e possibilità di smart working fino a 8 giorni al mese.

- Percorsi strutturati di formazione: investiamo nella crescita delle nostre persone attraverso training tecnico su macchinari e tecnologie, sviluppo delle soft skills, corsi di lingua, percorsi di aggiornamento continuo. xysqume

Salvagnini promuove un contesto di lavoro inclusivo e valorizza la diversità: tutte le candidature saranno valutate nel rispetto delle pari opportunità.

Sede di lavoro: Sarego (VI)

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📌 Customer Technical Trainer (Vicenza)
🏢 Salvagnini Maschinenbau
📍 Vicenza