pstrong Job title: Guest Experience Executive – Luxury VIP Hospitality /strongpstrong Location: Milan (Linate) /strong /ppstrong Salary: € Competitive /strong /ppstrong Date: ASAP /strong /pp Si assicuri che tutte le informazioni della sua candidatura siano aggiornate e corrette prima di cogliere questa possibilità. brp We are seeking a dedicated and polished strong Guest Experience Executive /strong to join a premium hospitality team specializing in high-end, tailored guest services. This role is ideal for a professional who excels in creating seamless, luxury experiences—from the moment guests arrive until their departure. /pp As the first point of contact, you will embody the essence of refinement, professionalism, and personalized care, ensuring every interaction reflects the highest standards of service excellence. Your responsibilities will include guest welcoming, bespoke service delivery, and supporting premium food and beverage offerings, all while maintaining impeccable safety and operational standards. /p pstrong Key Responsibilities /strong /pulli Deliver a warm, polished, and individualized welcome to all guests, setting the tone for a memorable experience. /lili Anticipate and exceed guest expectations by providing proactive, customized assistance tailored to their preferences. /lili Guide guests from premium lounges to departure gates or aircraft (where applicable), ensuring a smooth and dignified transition. /lili Assist with personal belongings and luggage, demonstrating attention to detail and care. /lili Handle inquiries, requests, and concerns with diplomacy, efficiency, and a solutions-oriented mindset. /lili Maintain a strong, visible presence at reception or concierge areas, offering immediate support to guests. /lili Supervise lounge readiness, ensuring spaces are pristine, well-appointed, and aligned with luxury standards. /lili Oversee food and beverage service, confirming that all offerings are fresh,



properly presented, and fully operational. /lili Track and replenish supplies (e.g., refreshments, amenities) to sustain a flawless guest experience. /lili Verify guest documentation and assist with customs or travel-related formalities as needed. /lili Coordinate flight logistics, including arrival/departure details and guest movement within the terminal. /lili Collaborate with cross-functional teams to enhance terminal operations and overall satisfaction. /lili Serve as a brand ambassador, consistently upholding the organization’s values and luxury service culture. /lili Maintain a impeccable appearance, adhering to uniform and grooming standards. /lili Demonstrate in-depth knowledge of terminal services to inform and assist guests effectively. /lili Perform additional duties as assigned by management to support operational excellence. /lili Follow established organizational procedures, maintaining accurate records related to role performance. /lili Prioritize health and safety, fulfilling duty of care responsibilities in line with company policies. /lili Ensure prompt, high-quality responses to guest inquiries and concerns. /lili Provide timely and precise communication to line managers upon request. /li /ul pstrong Key Requirements: /strong /pulli High school diploma or equivalent certification (required). /lilistrong Valid driver’s license (mandatory). /strong /lili Minimum 2 years of experience in strong hospitality, luxury service /strong , or a related field. /lili Multilingual skills (preferred but not mandatory).



/lilistrong Fluent English /strong (written and verbal). /lili Proficient in IT tools, including MS Office and basic database management. /lili Exceptional communication skills—clear, courteous, and adaptable. /lili Meticulous, attentive, and detail-focused with a guest-first mindset. /lili Strong multitasking ability and flexibility in a fast-paced environment. /li /ul pstrong Core Competencies: /strong /pulli Integrity Ethics – Acts with honesty and professionalism in all interactions. /lili Effective Communication – Conveys information clearly and persuasively. /lili Empathy Guest-Centricity – Understands and responds to guest needs with warmth and discretion. /lili Goal-Oriented – Committed to achieving excellence in every task. /lili Inspirational Collaborative – Motivates colleagues and fosters a team-first culture. /lili Resilient Results-Focused – Overcomes challenges while maintaining high standards of quality. /lili People-Centric – Prioritizes guest and colleague satisfaction. /lili Team Player – Values collaboration, acknowledges contributions, and promotes unity. /lili Customer Service Excellence – Delivers flawless, memorable experiences with attention to detail. /li /ul pstrong Note: /strong This position requires adaptability, discretion, and a passion for service excellence. Only candidates who embody these values will be considered. xrdbqlu /p p This is an exceptional opportunity for a service-driven professional to contribute to a world-class hospitality environment. If you thrive in dynamic settings, take pride in exceeding expectations, and are passionate about creating luxury experiences, we invite you to apply to /p pstrong Job title: Guest Experience Executive – Luxury VIP Hospitality /strong /ppstrong Location: Milan (Linate) /strong /ppstrong Salary: € Competitive /strong /ppstrong Date: ASAP /strong /p /p /p

📌 Guest Experience Executive - Luxury VIP Hospitality (Milano)
🏢 COREcruitment
📍 Milano