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Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.

- Manage customer requests post-acquisition processes, ensuring quality and results-oriented execution

- Carry out activities related to the Social Premio

- Support data collection for Authority investigations

- Handle customer complaints, requests, and inquiries in a back-office setting

- Manage core business activities, including On-Condition Updates, with full ownership

- Develop new processes and services on the Integrated Information System (SII)

- Perform analyses and KPI calculations to support internal functions and data-driven decision-making

- Contribute to compliance initiatives and continuous improvement efforts

Requirements

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- Experience in distributors processes and customer management

- Familiarity with the regulations governing relationships with Acquirente Unico and DSO's

- 3–4 years of experience in the Energy sector or in consulting

- Strong analytical and problem-solving skills

- Advanced MS Office proficiency

- Familiarity with Salesforce and Power-BI





- Effective written and spoken English communication

- Growth-driven team-player approach, empathy, collaboration, and knowledge sharing

Core Competencies

Demonstrates expertise in customer management and data analysis within the Energy sector, with a focus on compliance and process improvement. xjncmbx Proficient in utilizing tools like Salesforce and Power-BI to drive data-driven decision-making.

Highest-signal resume keywords

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- Customer Management

- Data Analysis

- Energy Sector Experience

- Salesforce Proficiency

- Advanced MS Office Skills

Hard Skills

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- Data Collection

- KPI Calculation

- Process Development

- Analytical Skills

- Problem-Solving

Soft Skills

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- Effective Communication

- Team Collaboration

- Empathy

- Knowledge Sharing

Industry Keywords

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- Distributors Processes

- Acquirente Unico Regulations

- DSO Relationships

- Compliance Initiatives

- Continuous Improvement

Tools & Technologies

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- Salesforce

- Power-BI

- Integrated Information System

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📌 Customer Distributors Operations Specialist (Milano)
🏢 Jobtailor
📍 Milano