OverviewAs the CRM Systems Specialist, you enable Salesforce-driven operations across the organization by supporting users, maintaining data quality, and optimizing system effectiveness. You will administer Salesforce, handle user support, and document processes while partnering with cross-functional teams on enhancements and improvements. This role blends hands-on administration with training and knowledge sharing to boost adoption. You'll engage with Sales, Service, and marketing processes to enable efficient, data-driven decisions.ResponsabilitàProvide day-to-day Salesforce user support and promote best practices across the businessPerform routine CRM administration and data maintenance to ensure accuracy and integrityManage account, contact, opportunity, and lead data, including imports, merges, and hierarchy changesCreate and maintain user documentation, training materials, and knowledge resourcesSupport testing, troubleshooting, and validation of Salesforce enhancements and new functionalityAssist with user requests, issue resolution,



and other Salesforce or business application support activitiesCollaborate and cross-train with team members to support broader business processes and applicationsRequisiti fondamentali2+ years of hands-on Salesforce experienceExperience with Sales Cloud, Service Cloud, and marketing-related processesFamiliarity with Salesforce Lightning ExperienceStrong understanding of CRM systems, data management, and business processesExcellent troubleshooting, problem-solving, and analytical skillsStrong written and verbal communication with a customer-focused mindsetAbility to manage multiple priorities in a fast-paced environmentDetail-oriented, self-motivated, and able to work independently or in a teamTravel willingness to travel internationally up to 30%customer-focused mindsetexcellent communicationproblem-solving abilitySalesforce (Sales Cloud and Service Cloud)Salesforce Lightning ExperienceCRM data management

📌 Salesforce Administrator (San Rocco al Porto)
🏢 Zoll Medical
📍 San Rocco al Porto