OverviewIn this role you will be the face and voice of Deel for clients, guiding onboarding and enabling durable relationships. You'll act as a trusted advisor on operational and product-related matters during onboarding, while championing new capabilities to help clients expand with Deel. You will manage onboarding projects across stakeholders to ensure timely, successful launches. This position combines customer-facing leadership with hands-on problem solving in a fast-paced, collaborative environment. You'll engage across teams to drive meaningful impact in the transformation of global work.Retribuzione / BenefitsStock grant opportunitiesremote work flexibilityWeWork access optionaladditional country-specific perksscalable benefits and rewardsinclusive work cultureResponsabilitàPlan, execute,



and monitor the Global all-in-one Employee Management Platform Implementation for Mid-Market clients to ensure timely deliveryBecome a Deel product expert and serve as a go-to resource for customers and colleaguesCommunicate clearly and professionally with stakeholders, aligning use cases with Deel's best practicesIdentify, analyze, and resolve complex problems with a global payroll lens to drive improvementsCollaborate with internal teams (Customer Experience & R&D;) to support onboarding processes and best practicesRequisiti fondamentali3+ years in a customer onboarding role for a B2B SaaS product, especially in HR, Payroll, and FinanceCustomer-obsessed with ability to teach othersProven ability to manage multiple projects in a fast-paced environmentStrong written, presentation, and verbal communication skillsHigh attention to detail for onboarding plans and schedulesAdaptable, autonomous, able to prioritize and unblock workcustomer-centric mindsetclear communicationdetail-orientedJIRASFDCG Suite

📌 Senior Customer Onboarding Manager, Mid-Market | Emea (Volpiano)
🏢 Deel
📍 Volpiano