ph3Description /h3pPOSITION SUMMARY: The Patient Services Representative works as part of the medical office team performing those clerical duties necessary to prepare patients for a visit, arrange for payment, and to make reappointments when necessary. Duties include telephone answering, making appointments, preparing medical charts, gathering third-party payment information, recording charges and collecting fees. /ph3Core Duties/Responsiblities /h3ulliGreets patients and answers telephone in a courteous and professional manner, address questions and directs calls. /liliEnsures patient confidentiality and provides patients with needed information. /liliSchedules appointments, and maintains smooth patient flow throughout the clinic. /liliEstablishes that each patient is advised of the Sliding Fee Scale and makes adjustments accordingly. /liliCollects and maintains patient registration and utilization data for reports and ensures that all information is up to date and accurate. /liliPerforms other necessary duties as required by the health center to meet the goal of providing primary health care services. /liliParticipates in activities of Patient Centered Medical Home directly or indirectly.



/li /ulh3Specific Duties/RESPONSIBLITIES /h3ulliAnswers phones and directs calls to proper personnel. /liliAccurately classifies and schedules patient appointments. /liliEnsures accurate demographic information is entered in practice software. /liliAccurately enters charges for patient visits and collects fees for services as necessary. /liliProcesses and prepares credit card transactions for reconciliation. /liliPosts charge batches within the practice software. /liliPrepares daily deposits in an accurate and timely fashion. /liliRetrieves and sends work and/or school excuses. Demonstrates awareness of age specific, cultural and spiritual practices of patients, staff and visitors. /liliUnderstands the functional status and physical needs of patients, staff, and visitors. /li /ulh3Requirements /h3pEDUCATION/EXPERIENCE: /pulliHigh school diploma or equivalent. /liliMedical office experience preferred. /liliThe ability to use current office machines, including word processors. /liliThe ability to communicate effectively in person and on the telephone with other staff, the public, the patients and the medical staff. /li /ul /p #J-18808-Ljbffr

📌 Patient Services Rep (Firenze)
🏢 Lifespan Health
📍 Firenze