At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

This position supports day-to-day operations of facilities services and activities.

The facility support function consists of a variety of roles in support of daily operations and may include reception services, general facility operations, and maintenance. Role is office-based / onsite.

Responsibilities

May perform some or all of the functions below, depending on role and level.

Reception Services
- Answer and appropriately direct incoming calls.
- Greet visitors; determine nature of business and direct to appropriate individual.
- Ensure completion of any visitor management tasks including review of Office Safety Induction Presentation.




- Maintain guest and visitor sign in/out; oversee the distribution and return of employee and visitor access badges.
- Assist in building or suite access control and the maintenance of a safe, healthy, and secure office.
- Maintain local contact lists, if appropriate.
- Maintain neat and organized front office area.
- Manage conference room use, reconcile conflicts, and post schedules (if appropriate).
- May assist with meeting setup, including procuring food and equipment.
- May perform other duties in support of the facility team or general office, as needed.
- Prepare and process incoming and outgoing mail (includes determining and affixing postage).
- Maintain records on outgoing registered mail and packages, and reconcile charging errors as needed.
- Handle special requests for mail, package, shipping-freight services.
- Ensure compliance with all legislation related to the handling and shipping of materials.
- May assist with mass mailings (generating distribution lists, labels, etc.).

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📌 Facilities & Reception Support (f/m/d) (Cologno Monzese)
🏢 Jacobs Engineering Group
📍 Cologno Monzese