IWG plc is seeking a Customer Services Manager to oversee a client-facing centre in Vercelli, Italy. You will be responsible for all on-site performance, with autonomy and resources to run the centre as your own business.
The role centers on delivering exceptional customer service, leading a small team, and driving sales through upselling and proactive engagement. Passion, drive, ownership and resilience are essential to succeed.
📌 Center Manager: World-Class Customer Experience (Vercelli)
🏢 IWG
📍 Vercelli