- Join our team as a Commerce Cloud Success Architect specializing in Point of Sale (POS, formerly PredictSpring) and be a pivotal player in driving success for our customers within the Salesforce Commerce Cloud product portfolio
- As a Subject Matter Expert (SME), you’ll contribute to the growth and reputation of Salesforce as a leader in the industry
- We are seeking a passionate POS Architect with significant experience in delivering modern retail POS and omnichannel solutions to large enterprise organizations
- Customer Engagement: Engage with our Signature Success Plan customers through a high-velocity advisory model across multiple concurrent engagements. You’ll provide strategic consultation and recommendations, for customers to implement independently, across technical architecture, store operations, performance, and solution design specific to Salesforce POS (formerly PredictSpring)
- Lead with Expertise: Serve as a trusted POS SME for our broader Cloud Success organization, providing proactive and reactive Architecture, Solution Strategy, Thought Leadership,



and Product expertise
- Communication Mastery: Translate complex technical concepts for diverse audiences, ranging from Technical and Business stakeholders to Executive Leadership, establishing yourself as a trusted advisor in crucial conversations
- Innovation and Problem Solving: Identify and evaluate capability gaps, recommending standard product enhancements or creative custom solutions to maximize customer success and adoption
- Relationship Building: Build strong relationships with both internal and external business partners, collaborating on initiatives that contribute to broader goals and growth
- As a POS Success Architect, you will have a significant impact on our customers’ success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our customers, ensuring their succe

📌 Success Architect (Napoli)
🏢 Salesforce
📍 Napoli