As a QA Ambassador, you will be the guardian of our software's quality and reliability. Your goal is to

Scopra di più su questo ruolo leggendo le informazioni qui sotto, quindi invii la sua candidatura per essere preso/a in considerazione.

ensure that every release meets Hekanize's high standards, acting as a vital bridge between customer needs and technical development.

This role focuses on meticulous test execution, workflow optimization, and direct user support to ensure a seamless platform experience.

Your Typical Day QA Execution & Manual Testing: Define acceptance criteria for new features and perform functional, regression, and integration testing on release candidates.

Workflow Management: Manage and optimize the QA workflow within Jira to support a continuous and organized delivery process.

Customer Support (L2): Analyze reports from the customer portal, identifying bugs or areas for improvement and translating them into technical specifications for developers.

Cross-functional Alignment: Collaborate constantly with backend,



frontend, and AI teams to ensure a shared understanding of quality requirements.

Release Approval: Verify and sign off on individual features before they are deployed to production.

Experience: 1-2 years in Quality Assurance, software testing, or advanced technical support roles (SaaS experience is a plus).

Attention to Detail: A near‐perfectionist approach to identifying bugs, inconsistencies, and edge cases.

Analytical Mindset: Ability to break down complex problems and translate vague user feedback into clear technical requirements.

Education: Bachelor's degree in Computer Science, Engineering, Economics, or related fields with a strong process‐oriented mindset. xkiyazw

About Hekanize Hekanize develops Heka, a cutting‐edge SaaS platform that revolutionizes retail operations for luxury brands and large-scale distribution chains.

📌 Quality Assurance Ambassador (Roma)
🏢 Altro
📍 Roma