22 set
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Concentrix
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Milano
pConcentrix in Lombardy, Milan is seeking an Operations Manager to lead customer service teams in a banking BPO environment, ensuring SLAs, process discipline, and strong financial performance. /ppYou will drive service improvements, manage client relationships, monitor budgets, and report on KPIs to executives, balancing efficiency with quality in a fast-paced, client-facing setting. The role requires strategic leadership and hands-on oversight of day-to-day operations. /p #J-18808-Ljbffr
📌 Banking CS Ops Leader - SLA & Performance (Milano)
🏢 Concentrix
📍 Milano