ppWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. /ppFreudenberg Sealing Technologies is a longstanding technology expert and market leader for sophisticated and novel applications in sealing technology and electric mobility solutions worldwide. Thanks to our unique materials and technology expertise, we are a proven supplier for demanding products and applications, as well as a development and service partner to customers in the automotive industries and in general industries. With our approximately 13,000 employees worldwide, we generate sales of about 2.5 billion euros. /pbSome of your Benefits /bbDiversity Inclusion: /b We focus on providing an inclusive environment and recognize our diversity contributes to our success.bPersonal Development: /b We offer a variety of trainings to ensure you can develop in your career.bInternational Opportunities: /b Grow in your career through international exchange and global job opportunities.bCafeteria/ Canteen: /b We offer fresh food on-site, both hot and cold.bSustainability Social Commitment: /b We support social and sustainable projects and encourage employee involvement.pIn this dynamic position, you will be responsible for providing quality support and prompt responses to customer inquiries, requests, and complaints. You will act as the interface between customers and internal production and procurement teams, ensuring agreements and expectations are met. /ppPinerolo /ppHybrid Work /ppFreudenberg Sealing Technologies S.a.s. di Externa Italia S.r.l.u.



/pppayments The minimum gross annual salary for this position in Italy is €31,000. Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities /ppYou support our team as /ph3Customer Service Specialist (f/m/d) /h3h3Responsibilities /h3ulliOrder Validation Entry: Conduct order validations and entries. /liliOrder Confirmation: Confirm customer order receipt, creation, and delivery. /liliMonitoring Management: Monitor and track order statuses, managing claim cases and returns. /liliCommunication: Provide clear and consistent communication between customers and internal production. /liliCustomer Support: Serve as the primary contact for customers, including cases of issues or escalation. /liliProjects Initiatives: Support transfer projects and process improvement initiatives. /li /ulh3Qualifications /h3ulliEducational Background: Bachelor's Degree in Language or Economic Field; advanced degree preferred or compensating years of experience. /liliProfessional Experience: Specified years of customer service experience is a plus. /liliSkills: SAP experience. /liliLanguages: Fluent-level English, and German. French is a plus. /li /ulpThe Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. /p /p #J-18808-Ljbffr

📌 Customer Service Specialist (f/m/d) (Pinerolo)
🏢 Freudenberg Sealing Technologies
📍 Pinerolo