In this role you will lead Global Services NPDI initiatives, driving end-to-end development, service readiness, and global deployment of Vertiv products. You will partner with Product Management, Engineering, Operations, and regional service teams to embed service requirements into launches and life-cycle activities. You will manage cross-functional programs across multiple regions, balancing priorities and delivering scalable service capabilities. This is a strategic, execution-focused leadership role with impact on service readiness and deployment success.

Lead Hardware + Services NPDI and Service-Only NPDI projects from intake to launch and service readiness

Define scope, objectives, timelines, milestones, deliverables, and success criteria

Coordinate cross-functional teams across Global Services, Product Management, Engineering, Operations, and regions

Ensure alignment with business priorities, service strategy, and deployment requirements

Manage multiple concurrent projects across Vertiv portfolios

Drive execution and accountability across geographically distributed teams

Lead NPDI governance and stage-gate activities, identifying risks and readiness needs

Coordinate reviews, status updates, and gate readiness assessments

Develop service readiness plans for new products and services

Coordinate readiness activities including documentation, procedures, training, tools, spare parts, and regional capabilities

Partner with NPDI Engineers and regional service teams to close readiness gaps

Support design transfer, product introduction, and global service implementation

Establish launch readiness criteria and monitor progress through stabilization

Evaluate NPDI intake and prioritize projects across business units

Coordinate with BU PMO leads on scope, involvement, and timing

Maintain project status, milestones, risks, dependencies, and resources

Identify capacity constraints and coordinate resource planning with Global Services leadership





Support portfolio reporting and provide visibility into project health

Contribute to PMO process improvements

Serve as primary Global Services contact for NPDI initiatives

Build relationships with Product Management, Engineering, Operations, BU PMOs, and regional leadership

Facilitate alignment across regions with competing priorities

Promote consistency in service readiness and project execution

Support development of global standards, playbooks, and repeatable processes

Lead or support digital service initiatives involving connected products, field technologies, and AI-enabled tools

Coordinate cross-functional initiatives with digital workflows and deployment readiness

Ensure technology initiatives deliver measurable value and address operational needs

Partner with technical teams to manage milestones and dependencies

Support integration of new technologies into global service operations

Maintain risk, issue, action, and dependency registers

Identify and mitigate schedule, resource, technical, and operational risks

Capture lessons learned and drive continuous improvement in governance and execution

Provide leadership with clear recommendations and escalation paths when at risk

Bachelor’s degree in Business, Engineering, Project Management, Operations, or a related discipline

5+ years of experience in project or program management, operations, engineering, or product development

Experience managing complex, cross-functional projects

Experience with NPDI, product development, or service operations

Strong planning, execution, risk management, and stakeholder management skills

Experience with geographically distributed teams and multiple functions

Ability to manage competing priorities and deliver results in dynamic environments

Strong written, verbal, and executive communication skills

Ability to analyze complex problems and drive actionable outcomes

Willingness to travel domestically and internationally

Cross-functional collaboration

Communication

Jira

Confluence

Smartsheet

Global Service NPDI Project Manager lecce, puglia, it

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📌 Global Service Npdi Project Manager (Bari)
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📍 Bari