About Ingram Micro

Ingram Micro is the global leader in IT distribution and technology solutions , reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem. With our broad solutions portfolio , supply chain expertise, and our proprietary digital platform (Ingram Micro Xvantage ), we provide opportunities and impact at a scale that no other company can match. Our Cisco Business Unit is one of the fastest-growing areas within Ingram Micro, serving as a trusted partner for innovative Networking, Cybersecurity, Collaboration, Cloud, and Infrastructure Solutions across the Italian market.

Why join us?

Joining Ingram Micro means becoming part of a global technology leader that values talent, invests in people, and fosters professional growth . We offer continuous learning opportunities, industry-recognized certifications, and international career development in a dynamic and fast-paced environment.

Your Role

As a Customer Success Specialist – Cisco , you will play a key role in driving the growth of our Cisco business by supporting and enabling partners throughout their journey with Ingram Micro and Cisco.



You will work closely with cross-functional teams to develop business opportunities, strengthen partner relationships, and ensure an outstanding customer experience.

Key Responsibilities

- Identify, recruit, and engage new B2B partners within the Cisco ecosystem.
- Generate new business opportunities through outbound activities, marketing campaigns, digital tools, and the Ingram Micro Xvantage platform.
- Manage the partner lifecycle, from prospecting and qualification to onboarding and ongoing engagement.
- Build trusted relationships with partners, helping them maximize the value of Cisco solutions and programs.
- Collaborate with internal stakeholders including Vendor Management, Presales, Marketing, Finance, and Operations to execute joint growth strategies.
- Monitor pipeline performance and business results, contributing to the achievement of sales and growth targets.
- Provide market insights and partner feedback to support business planning, go-to-market initiatives, and continuous improvement.
- Promote Cisco programs, incentives, services, and enablement activities, helping partners expand their capabilities and business potential.

What We're Looking For

- Previous experience in sales, customer success, business development,

📌 Customer Success Specialist CISCO (Milano)
🏢 Ingram Micro
📍 Milano