ppCIAS Elettronica S.r.l. is a company that has been designing and manufacturing advanced perimeter security solutions since 1974. /p pOur technologies are deployed worldwide to protect critical infrastructure, including airports, power plants, military facilities, public buildings, and other high-security sites. /p pDriven by technological innovation and a strong customer focus, CIAS is internationally recognized for the reliability, performance, and advanced technology of its security solutions. /p h3The Role /h3 pWe are looking for a dynamic, technically skilled, and independent professional to join our team as a Technical Service Specialist. /p pThe role combines technical support, troubleshooting, post-sales consulting, technical training, and collaboration with the Sales team. The successful candidate will become a key technical point of reference for both customers and internal teams, in Italy and internationally. /p h3Key Responsibilities /h3 ul liProvide remote and on-site technical support to customers, including installation, commissioning, maintenance, testing, and troubleshooting. /li liDiagnose technical issues and identify effective solutions for CIAS security systems. /li liDeliver technical training and product demonstrations, both on-site and online, during pre-sales and post-sales activities. /li liProvide technical support to the Sales team in Italy and international markets. /li liAnalyze technical specifications, customer requirements, and international project tenders. /li liSupport the Sales department during trade shows, seminars, exhibitions, and technical events.



/li liWork closely with RD and Technical Marketing to support product development and market activities. /li liContribute to continuous improvement of technical support processes and customer satisfaction. /li /ul h3Professional Requirements /h3 ul liSeveral years of professional experience in technical service, technical support, field service, or a similar role. /li liExcellent command of spoken and written English – mandatory. /li liDegree, diploma, or equivalent technical background in Electronics, Electrical Engineering, Telecommunications, IT, or a related field. /li liStrong troubleshooting, diagnostic, and problem-solving skills. /li liGood knowledge of Microsoft Office, CRM systems, and technical software/applications. /li liWillingness to travel up to 25% of the working time, both in Italy and internationally. /li liAbility to work independently while collaborating effectively within a team. /li liAbility to manage priorities and work effectively under pressure. /li /ul h3Personal Skills /h3 ul liReliability and strong attention to detail. /li liFlexibility and adaptability. /li liExcellent analytical and problem-solving abilities. /li liStrong communication and interpersonal skills. /li liProactive attitude and sense of responsibility.



/li liAbility to operate effectively in multicultural and international environments. /li /ul h3Role Objectives /h3 ul liProvide high-quality technical assistance throughout the entire product lifecycle. /li liEnsure effective and timely resolution of customer technical issues. /li liSupport the Sales team with technical expertise during pre-sales, project development, and negotiation activities. /liliStrengthen customer relationships through professional and reliable technical support. /li liRepresent CIAS as a technical ambassador in international markets. /li /ul h3What We Offer /h3 ul liGross Annual Salary (RAL): €35,000–€45,000, depending on the candidates experience, technical skills, and level of responsibility, plus premio components tied to individual paid service interventions and company performance. /li liSupplementary health insurance – Fasi Open. /li liContinuous technical and soft-skills training. /li liHybrid working model, depending on operational requirements. /li liThe opportunity to work with cutting-edge technologies in the security industry. /li liInvolvement in challenging, high-profile international projects. /li liA dynamic working environment where technical expertise and initiative are highly valued. /li /ul h3Location /h3 pItaly – Milan area /p h3Employment Type /h3 pFull-time /p pIf you are a technically oriented professional looking for an international role combining technical expertise, customer interaction, training, and collaboration with Sales, we would be pleased to hear from you. /p /p #J-18808-Ljbffr

📌 Impiegato Tecnico (Milano)
🏢 CIAS Elettronica
📍 Milano