Acquera Yachting is consolidating its Venetian office structure and is looking for a highly motivated individual capable of tackling challenges alongside a team of professionals, in the role of Senior Concierge Manager. As a Concierge based at the HQ and involved with the Operations Team, you will play a crucial role in ensuring the ultimate satisfaction of our yacht customers by providing personalized services and crafting exceptional experiences.Le informazioni riportate di seguito illustrano i requisiti del ruolo, l'esperienza richiesta ai candidati e le qualifiche associate.RoleThe Concierge is responsible to deliver bespoke, top-tier tailored services to the client’s personal preferences and lifestyle. This includes managing luxury travel arrangements, organizing exclusive events, providing insider access to high-end experiences and ensuring every detail is meticulously handled.ResponsibilitiesActing as the main point of contact, available 24/7Anticipating client needs and build strong,



trust-based relationshipsPlanning and selling tailored high – end experiences with an in-depth knowledge of VeniceAssisting with the organizing of on-site events and ensuring their successful executionEnsuring accurate quotations for services and obtaining client authorizationManaging invoices and coordinating with the Accounting DepartmentExpanding the supplier network and local specialistsSupporting the Operations Department in the formality procedures (if needed)Managing information in compliance with GDPR regulationsRequirements5+ years of experience as ConciergeDeep knowledge of Venice and its surrounding areasExceptional communication, discretion, adaptability, problem-solving and attention to detailEmotional intelligence and ability to anticipate and exceed client needsLocationsVenice, ItalyIf you are passionate about delivering outstanding service and creating unforgettable experiences, we invite you to join our team. Apply now and be a part of our commitment to excellence! xysqume Contract and remunerations will be determined according to the profile.How to applySend your CV and a cover letter to #J-18808-Ljbffr

📌 Senior Concierge Manager – Italy (Venezia)
🏢 Acquera Yachting
📍 Venezia