This job advertisement is addressed to all female and male candidates who meet requirements, without any discrimination based on sex, gender, sexual orientation, nationality or ethnic origin, religious belief, disability, and/or any other personal or social condition.Pronto/a a candidarsi? La preghiamo di leggere la descrizione almeno una volta prima di fare clic su "Candidati".What Will You DoWe are looking for an energetic and customer-focused Sales Assistant / Customer Engagement Manager to support our sales activities while building strong, lasting relationships with customers. This hybrid role combines sales support, customer engagement, and account management responsibilities to ensure an exceptional customer experience and drive business growth.The ideal candidate is highly organized, proactive, and passionate about delivering value to customers at every stage of their journey.How Will You Do ItSupport the sales team with daily administrative and operational activitiesPrepare quotations, sales reports, presentations, and customer documentationMaintain and update CRM systems, ensuring accurate customer and sales dataCoordinate order processing and track customer requestsCollaborate with internal departments to ensure timely delivery and customer satisfactionMonitor sales performance metrics and prepare regular reportsBuild and maintain strong relationships with Key customersServe as the primary point of contact for Key customer questions, requests, and issue resolutionAttend to networking events with customersPromote a customer-centric culture across the organization.RequiredWhat we look forBachelor's degree in Business, Marketing, Communications, or a related field preferred2+ years of experience in sales support, customer success, customer engagement, account management,



or a related roleStrong communication and interpersonal skillsAbility to build trust and manage customer relationships effectivelyExcellent organizational and multitasking abilitiesProficiency in Microsoft Office and CRM platforms (Salesforce)Strong problem-solving skills and customer‑centric mindset.Preferred SkillsExperience with customer engagement or customer success programsKnowledge of sales processes and pipeline managementAnalytical skills with the ability to interpret customer feedback and engagement metricsExperience working in a fast-paced, customer-focused environment.Our BenefitsWe offer an exciting and challenging position with great personal freedom and professional responsibility. Joining us, you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities, which will stretch your abilities and channel your talents.We OfferThe initial basic salary for this position is in the range of €36.300 - €50.000 per year. In addition to base pay, this role participates in a sales incentive plan which can significantly increase your overall earnings. The final package will reflect your experience, skills, and qualifications relevant to the role. The overall compensation package may include additional company benefits, which will be discussed during the selection process. We are committed to fair, equitable, and gender-neutral pay practices. The applicable collective agreement: Contratto Collettivo Nazionale di Lavoro Industria Metalmeccanica e della Installazione di Impianti.Flexible working hoursAgile workingMeal vouchers of €8Company welfare packageCareer growth and professional development opportunities.Collaborative and supportive work environment.Opportunity to make a direct impact on customer satisfaction and business success.Who We AreSensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls, providing unmatched insights into retail inventory, shopper behavior, loss prevention, and liability. xysqume Its intelligent digital platform, Sensormatic IQ, integrates advanced technologies such as AI, machine learning, RFID, and EAS to deliver data-driven, prescriptive outcomes that help retailers improve operations, enhance shopper engagement, and reduce shrink.#J-18808-Ljbffr

📌 Sales Assistant / Customer Engagement Manager (Cinisello Balsamo)
🏢 Johnson Controls
📍 Cinisello Balsamo