ppArtisan of travel since1883,Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – and followed by Orient Express Venezia in2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return ofL’OrientExpress train to railways. Since 2022, Orient Expressispart of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMHentered intoa strategic partnership to accelerate the development of Orient Express. Follow the journey Instagram or visit the website at /p /brpbAbout Orient Express La Minerva /b /p /brpConsidered as the beloved capital of the Orient Express legend, Rome is the first Orient Express hotel, La Minerva, in 2025. Orient Express has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance. /p /brh3Job Description /h3 /brpWe are looking for a People Culture Manager to lead the People Culture function and shape a best-in-class employee experience for our onboard crew and operational teams. /p /brpReporting to the General Manager, the People Culture Manager will drive strategic HR initiatives to foster a high-performance, inclusive and compliant workplace. The role is central in managing end-to-end HR strategy,the employee lifecycle, crew workforce planning,



and labour relations — all with an unwavering commitment to our luxury standards and guest service excellence. /p /brpbStrategic Leadership HR Operations /b /p /brpDefine and deliver the HR strategy in alignment with the General Manager and the corporate guidelines of Orient Express. /p /brpLead the full spectrum of HR functions: talent acquisition, onboarding, performance management, learning development, compensation benefits, payroll, and personnel administration. /p /brpTranslate business priorities into effective people strategies and operational HR solutions. /p /brpEnsure a culture of continuous improvement and alignment with the brand’s identity and luxury positioning. /p /brpUpdate, review and ensure compliance with LQA/Forbes. /p /brpbWorkforce Planning /b /p /brpCo-lead with Finance the planning and monitoring of employment costs, ensuring alignment with operational budgets and staffing forecasts. /p /brpManage the People Culture department budget, balancing service excellence with cost-effectiveness. /p /brpMonitor key crew-related KPIs, including resources, absenteeism, shift coverage, and compliance with rest periods and working time regulations. /p /brpWork closely with the Operations team to ensure service continuity, responsiveness to unexpected changes, and agility during peak periods. /p /brpContribute to the development of scalable workforce planning processes and tools to support future network expansion and evolving regulatory frameworks. /p /brpbIndustrial Union Relations /b /p /brpMaintain structured, constructive relationships with trade unions and employee representatives representing the company in all collective and individual labour matters.



/p /brpManage individual and collective disputes, disciplinary processes, and grievance cases with discretion and compliance. /p /brpbPeople Engagement Workplace Culture /b /p /brpPromote a culture of well-being, engagement, and excellence across all departments. /p /brpOversee the onboarding journey to ensure every new team member feels welcomed, trained, and aligned with brand values. /p /brpSupport managers in developing positive team dynamics, implementing action plans to improve collaboration and service culture. /p /brpDeploy initiatives that bring to life the Orient Express values and elevate the candidate and employee experience. /p /brh3Qualifications /h3 /brpMaster’s degree in Human Resources, Business Administration, or related field. /p /brpMinimum 5 years of experience in a senior HR role. /p /brpExperiencewithin luxury hospitality is mandatory. /p /brpDeep knowledge and hands‑on experience in industrial and union relations, including collective bargaining and employment law. /p /brpExcellent interpersonal and communication skills; fluent in Italian and English (written and spoken). /p /brpEntrepreneurial spirit with strong organizational and project management abilities. /p /brpHands‑on and strategic, able to operate effectively across both day‑to‑day execution and long‑term planning. /p /brpProficiency with HR systems and tools (HRIS, ATS, scheduling software, payroll platforms, etc.). /p /brh3Additional Information /h3 /brpGross annual salary range:50.000 - 60.000 € + premio /p /brpStaff cantine /p /brpALL -Heartist® Program:Employee benefit card offering discounted rates atall ACCORlocations and partner venues worldwide. /p /brpLearning development:Opportunity to develop your talent and grow within your property and across the world! /p /brpOur commitment to Diversity Inclusion: We are an inclusivecompanyand our ambition is to attract, recruit and promote diverse talent. /p /p #J-18808-Ljbffr

📌 People & Culture Manager (F/M/X) (Roma)
🏢 Fairmont Hotels & Resorts
📍 Roma