The Italian Institute of Artificial Intelligence (AI4I) is seeking a senior technical professional to act as the technical lead and service delivery manager for the Peano HPC/AI infrastructure. This position requires deep technical understanding across HPC, AI, cloud, storage, and networking systems, combined with operational leadership in supporting AI workloads and applications.Controlli attentamente tutta la documentazione richiesta per la candidatura prima di fare clic sul pulsante apposito in fondo a questa descrizione.You will oversee the operational lifecycle of applications running on Peano, bridging engineering teams, deployment units, and end users to ensure reliable, usable, and integrated services.This is a highly execution-focused senior role combining technical expertise, service delivery, and operational coordination across multiple layers of the AI/HPC stack.Hybrid work:Flexible arrangements may be negotiatedPosition status:Open until filled; multiple candidates maybe hiredYou Will Work Closely With:Engineering and platform teams maintaining the infrastructureDeployment teams delivering AI solutions to internal and external stakeholdersData scientists and developers running workloads on PeanoExternal partners using AI4I servicesKey ResponsibilitiesAct as technical owner of the Peano platform, covering HPC/AI, cloud, storage, and basic networkingOversee the operational lifecycle of AI and HPC applications, ensuring high service reliabilityCoordinate onboarding of new services and applications for internal and external usersMonitor platform health and coordinate incident detection, resolution, and escalationManage service documentation, operational procedures, and user guidanceSupport users in running workloads efficiently, addressing technical issues proactivelyDefine service levels, operational best practices, and continuous improvement initiativesFacilitate communication between engineering teams, deployment units,



and usersContribute to platform architectural decisions, roadmap planning, and strategic infrastructure evolutionKey ResponsibilitiesOversee the operational lifecycle of AI and HPC applications on the PeanoCoordinate onboarding of new services and applicationsMonitor service health and coordinate incident resolutionManage service documentation, operational procedures, and user guidanceSupport users in running and operating workloads efficientlyDefine service levels and best operational practicesFacilitate communication between engineering teams and service usersContribute to improving usability, reliability, and adoption of the platformRequired QualificationsExtensive experience operating or supporting complex technical platforms or servicesStrong Linux and command line proficiencyAbility to troubleshoot distributed applications and workflowsExperience interacting with technical users (developers, engineers, data scientists)Excellent organizational and communication skillsAdditional StrengthsFamiliarity with HPC, cloud, and containerized environmentsExperience with storage systems (VAST) and networking fundamentalsExposure to service management, ticketing,



or incident resolution processesExperience preparing operational documentation and training materialsKey Performance MetricsPlatform and service availability and reliabilityIncident detection and resolution efficiencyUser onboarding and adoption speedQuality and completeness of operational documentationOverall operational impact on internal and partner workflowsWhat We OfferLeadership over the full Peano platform and critical AI/HPC servicesDirect operational impact on production AI/HPC workloadsAccess to advanced AI computing infrastructureCompetitive compensation and flexible work arrangementsSalary range: €50,000 – €70,000 gross/year (depending on experience)About UsThe Italian Institute for Artificial Intelligence (AI4I) was founded as a research institute to perform transformative, application-oriented research in Artificial Intelligence, driving innovation and industrial progress. The Institute is designed to engage and empower gifted, entrepreneurial, and ambitious researchers who are committed to generating real-world impact at the intersection of science, technology, and industrial transformation.Competitive salaries, performance-based incentives, access to dedicated high-performance computing resources, state-of-the‑art laboratories, and strong industrial collaborations are among the distinctive features that define AI4I. The Institute fosters a dynamic international environment and an ecosystem that supports the creation and growth of innovative startups.AI4I’s mission is to advance scientific research, technology transfer, and, more broadly, Italy’s innovation capacity, promoting positive impact across industry, services, and public administration. To achieve this, the Institute contributes to building a research and innovation infrastructure that leverages AI methods, with a special focus on manufacturing processes and the broader Industry 4.0 value chain. xysqume AI4I also maintains strategic relationships with leading organizations in Italy and abroad, including Competence Centers and European Digital Innovation Hubs (EDIHs), positioning itself as an attractive destination for researchers, companies, and startups seeking collaboration and impact.#J-18808-Ljbffr

📌 Senior Service Delivery Manager / Hpc–ai Application Specialist (Torino)
🏢 The Italian Institute of Artificial Intelligence (AI4I)
📍 Torino