ppThe icon of Milanese 5-star luxury hospitality with cosmopolitan flair. Park Hyatt Milano is the exclusive, elegant 5-star luxury hotel in the historic heart of Milan, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house. /p /brpEpitomizing the hotel’s modern, innovative style, the 108 rooms and suites to offer guests an even more exclusive and personalized experience are refined, elegant spaces that highlight original architectural and design details that are distinctly Milanese. /p /brpAlways a meeting place for businesspeople, creative professionals, travelers and Milanese, the Park Hyatt Milano’s common areas include the exclusive gourmet restaurant Pellico 3 Milano with an innovative menu curated by Chef Guido Paternollo; the Mio Lab Cocktail Bar, a favorite spot for the ritual of the Milanese aperitif; and La Cupola, the focal point of life at the hotel, from breakfast to dinner. Unwind at AQVAM Spa or indulge in glamour at Beppe D'Elia’s Hair Jewelry Salon. /p /brh3Position: /h3 /brpFB - G.E. Reservation Manager /p /brh3Direct Report: /h3 /brpDirector of Food Beverage /p /brh3Responsible for /h3 /brpFB Reservations in all Outlets Floor Hostess Duties- FB Guests Satisfaction /p /brh3Responsible for: /h3 /brpEnsure all Hight Standard sin FB Reservations /p /brh3Responsible to: /h3 /brpEnsure Res. Details Hostess Duty in FB /p /brh3Main Duties and Responsibilities: /h3 /brpOperational: /p /brul /brliEnsure Correct Procedure in Reservations FB All Commercial Proposal. /li /brliEnsure Customer Required info by Phone ,Mail related to all FB Outlet. /li /brliEnsure Correct Procedureof Web – Site Reservation- Events Section BOB /li /brliEnsure Correct Procedureof all Mail regarding Events /li /brliEnsure Responsible to talking clear about and accurate information, about every booker. /li /brliEnsure the correct Guest Satisfaction Program,



FB requests and Complaint /li /brliEnsure Hight Standard in Communications /li /brliCheck Daily Operations in Outlets, according to the Manager. /li /brliMeet Daily the HoD /li /brliCeck and Plan Program the Calendars of the Day /li /br /ul /brh3Administrative Purchasing: /h3 /brul /brliEnsure Correct Payments Program (PM) /li /brliImprove Adm Standard according to the Manager /li /brliEnsure the Correct Standard Procedure of Purchasing Request according to the Manager /li /brliEnsure the Correct Maintenance of Collateral Standard /li /br /ul /brh3Financial IT according to the Manager /h3 /brul /brliEnsure Credit Card Authorization Policy Procedure, for Events FB Reservation /li /brliEnsure the Correct Procedure of Safer Pay Link /li /brliEnsure the Correct Procedure for Creation of Events Pay Master Bill /li /brliEnsure and Improve IT Program /li /brliEnsure the annual competitor set to be planned with DoFB AND Events Managers /li /br /ul /brh3People HR /h3 /brul /brliEnsure Supervisor and Coordinator of Events Staff according to the Manger /li /brliEnsure Hostess Reference Person according to the Manger /li /brliEnsure Responsible of Events Grooming Rules Events Enforcement /li /brliEnsure Responsible for Service Work Schedule according to the Manager /li /brliEnsure Policy Program with DoFB /li /brliShare The Monthly Budget Results according to the DoFB Business Commercial /li /brliEnsure Correct and Up date Guest Database according to the Manager /li /brliEnsure Event Promotional Mailing Communication according to the Manager /li /brliEnsure Yearly Promotional Plan according to the DoFB /li /br /ul /brh3Job Level: 2° Turismo-Federalberghi /h3 /brh3Employment Type: Full-time /h3 /brh3Salary Range: € 30.000 - € 34.000 gross per year / 14 months /h3 /brul /brli12 free nights and discounted rates in all hotels of the group after three months of employment /li /brliComplimentary staff cafeteria and laundry service /li /brliContinuous learning and development opportunities /li /brliATM public transport service /li /brliCorporate welfare benefits /li /br /ul /p #J-18808-Ljbffr

📌 F&B Guest Experience & Reservation Manager (Monza)
🏢 Park Hyatt Milano
📍 Monza