Coordinate emergency and containment actions further to customer claims, including activities of residents and sorting companiesContinui a leggere per comprendere appieno cosa richiede questo lavoro in termini di competenze ed esperienza. Se il suo profilo è in linea, invii la sua candidatura.Lead the problem-solving process following customer complaints, coordinating a cross-functional teamIssue claims to suppliers, in case of non-compliant components identified during incoming inspection, production, or by the customerAnalyse the consistency of 8D reports received from suppliers and monitor supplier action plansSkills RequiredEducational background in technical or scientific disciplinesFamiliarity with problem-solving methodologies (e.G., Ishikawa, 5 Whys, Root Cause Analysis)Strong skills in Microsoft Office tools (Excel,



Word, PowerPoint)Leadership, persuasion, and coordination skillsKnowledge of ISO 9001 and IATF 16949 standardsKnowledge of VDA standardsKnowledge of customer requirements related to claim managementKnowledge of the SAP ERP systemFamiliarity with statistical conceptsAbility to xysqume use measurement equipmentExperience in the automotive industryExperience in non-conformities managementResponsibilitiesManage customers’ and suppliers’ claims, ensuring effective problem resolution for quality-related issues and compliance with customer-specific requirements#J-18808-Ljbffr

📌 Customer And Supplier Claims Specialist (Provincia di Ancona)
🏢 ASK Industries
📍 Provincia di Ancona