Lead, mentor, and elevate the trading and account management teamsFoster a client-focused culture delivering best-in-class servicePartner with the VP Sales, Account Director, and Country Manager to develop growth strategiesOptimize operational performance and handle commercial negotiationsDraft and present strategic recommendations and media plansServe as the senior point of contact to proactively upsell, cross-sell, and drive revenue from existing accountsOversee end-to-end execution of multi-channel campaigns across Mobile, Desktop, CTV, and DOOHEnsure campaign setup, optimization, and reporting are executed effectivelyWork with traders to troubleshoot issues and implement advanced audience targetingEstablish KPIs, gather client feedback, and use PlanHat to identify trends and measure successRequirements6+ years of experience in digital advertising, adtech, or mediaDeep expertise in client services, programmatic trading, and account managementProven ability to write, structure, and present high-quality strategic recommendations, campaign plans,



and business reviews tailored to clients’ goalsExperience building and scaling high-performing teamsTrack record of driving revenue growth and improving gross marginsExceptional communication skillsAbility to partner with the VP Sales, Account Director, Country Manager, and Product teamsCore CompetenciesDemonstrates expertise in digital advertising and adtech, with a strong focus on client services, programmatic trading, and account management. xysqume Proven ability to lead teams, drive revenue growth, and deliver strategic recommendations tailored to client goals.Highest-signal resume keywordsDigital Advertising ExperienceProgrammatic Trading ExpertiseClient Services ManagementRevenue Growth StrategyTeam LeadershipHard SkillsCampaign OptimizationKPI EstablishmentStrategic RecommendationsMedia PlanningAdvanced Audience TargetingSoft SkillsExceptional CommunicationClient-Focused CultureIndustry KeywordsAdtechAccount ManagementCommercial NegotiationsMulti-Channel CampaignsClient FeedbackTools & TechnologiesPlanHat#J-18808-Ljbffr

📌 Head Of Customer Success (Milano)
🏢 Jobtailor
📍 Milano