ppbJob title: Front of House Manager – Luxury VIP Hospitality /b /ppbDate: ASAP /b /ppWe are seeking a bFront of House Manager /b to join an award-winning global leader in executive aviation hospitality, where excellence, personalization, and seamless service define every guest interaction. In this role, you will oversee the VIP Lounge operations, ensuring a world-class, highly personalized experience for high-profile clients. As the on-site leader during shifts, you will drive service excellence, team coordination, and operational efficiency, while upholding the highest standards of luxury hospitality. /ppbKey Responsibilities: /b /pulliGuest Experience: Oversee meet-and-greet operations, lounge assignments, and personalized service from arrival to departure /liliTeam Leadership: Recruit, train, and develop staff to deliver 5-star service, conduct performance evaluations, and manage schedules /liliOperational Coordination: Supervise FB, Guest Experience, and Butler teams; ensure cleanliness, safety, and presentation standards /liliService Recovery: Handle guest complaints with professionalism and empathy, ensuring prompt resolution and documentation /liliCompliance: Adhere to organizational policies, health and safety standards, and maintain required records /liliLead the day-to-day operations of the VIP Lounge, ensuring exceptional service delivery in line with brand standards /liliServe as the primary point of contact for VVIP guests, managing requests, preferences,



and feedback to create seamless, memorable experiences /liliAct as a hands-on leader, fostering a culture of anticipatory service, loyalty, and guest engagement /li /ulpbKey requirements: /b /pulliEducation: Minimum High school diploma or official certification; valid driver’s license required /liliExperience: 5+ years in bluxury /bhospitality, with 1+ year in a supervisory/managerial role; multilingual skills preferred /liliPreferred background as hotel Front Office Manager and/or FB Manager, VIP Lounge Manager, Private Members Club Manager /liliLanguages: Fluent in bEnglish and Italian /b /liliTechnical Skills: Intermediate IT proficiency (MS Office, database management) /liliPersonal Attributes: Passion for hospitality, calm under pressure, detail-oriented, strong leadership and communication skills /liliAvailability: Flexible to work shifts, weekends, and public holidays /li /ulpbIdeal Candidate: /b /pulliA polished, professional leader with a guest-oriented attitude and a strong sense of accountability /liliMultitasking, organizational, and time management skills to thrive in a fast-paced, high-end environment /liliCommitted to delivering WOW moments and capturing exceptional guest experiences /li /ulpbJob title: Front of House Manager – Luxury VIP Hospitality /b /ppbDate: ASAP /b /ppFront of House Manager – Luxury VIP Hospitality monza-brianza, lombardia, it /p /p #J-18808-Ljbffr

📌 Front Of House Manager – Luxury Vip Hospitality (Monza)
🏢 COREcruitment
📍 Monza