Provide general technical and commercial support to both external as well as internal customers such as the external product specialists, account managers and internal colleagues. Answer technical questions about products and applications. Treatment of product-related quality complaints. Act proactively with a view to achieving customer satisfaction and the promoting the sales cycle.
The Technical Product
Support (TPS) is VWR’s resource with expertise within the chemicals product range.
The main tasks are: provide support to customers and colleagues in product related questions, as well as create quotations and participation in tender work. The function is based in the office. Offer ongoing sales support to customers pre-and post sales, on Chemicals product range within the VWR portfolio.
Prepare technical input for quotes and give price recommendations based on product- and market knowledge. Drive and create new opportunities through interaction with technical end users. Increase competitive advantage and drive customer satisfaction by building trust and developing partnership relationships.
Provide value in every interaction by working together with customers, suppliers, VWR sales teams and VWR European functions to develop valuable solutions for their business. Have a broad knowledge of the VWR product range Participate in tender work, find products and answer technical requirements. Work with the sales- and product specialist team to help meet /exceed our company targets and strategy within assigned discipline.
High Diploma school or degree in science discipline Experience with laboratory product Fluent in oral and written English - Italian mother tongue Knowledge of MS Office Self driven and structured with good time management skills Service minded attitude towards internal and external customers Flexible Good communication skills Dare to go further in your career. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time.
Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.
Pay Transparency The expected pre-tax pay for this position is €Actual pay may differ depending on relevant factors such as prior experience and geographic location. We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at
[email protected] note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions.
📌 Product Specialist for Chemicals (Milano)
🏢 Avantor
📍 Milano